Overview
This role is responsible for leading and developing a team of Senior Accountants across three functional areas: credit loss/allowance reserves (ASC 326), customer dispute, litigation, and insolvency reserves, and accounting for AR trade, non-trade, and related accounts (including AR reconciliations spanning all three areas). The position partners closely with Finance and senior leadership on strategic accounting matters in a SaaS healthcare information technology environment serving small-to-medium, independent physician practices across a range of provider specialties.
Responsibilities
- Ensure timely, accurate delivery of financial information to stakeholders across the organization.
- Lead, coach, mentor, and develop a team of Senior Accountants across:
- Credit loss/allowance reserves (ASC 326)
- Customer dispute, litigation, and insolvency reserves
- AR trade, non-trade, and related accounts
- Review and approve account reconciliations, journal entries, and reserve calculations prepared by team members, ensuring compliance with GAAP and internal controls.
- Oversee credit loss/allowance reserves under ASC 326, ensuring expected credit loss estimates are appropriately calculated, supported, and recorded.
- Apply ASC 606 revenue recognition guidance to review and approve accounting conclusions for the treatment of credit memos, billing errors, and customer disputes, including determining whether items represent:
- A price concession (revenue reversal) under ASC 606, or
- A bad debt consideration under ASC 326
- Oversee accounting for AR trade, non-trade, and related accounts (e.g., unapplied cash) across a high-volume customer base.
- Review supporting documentation and schedules prepared by the team for internal review and audit purposes.
- Ensure consistent GAAP application, including ASC 326 for credit loss/allowance reserves and ASC 606 for revenue-related determinations, for reserve activity tied to customer disputes, litigation, and insolvency matters.
- Continuously assess and refine reserving methodology for credit loss/allowance (ASC 326) and customer dispute, litigation, and insolvency reserves, incorporating macroeconomic conditions and business activity trends, including impacts from payer reimbursement cycles and cash flow pressures on customer collectability.
- Prioritize workload and deliverables during the monthly close, balancing competing deadlines across reserve, AR accounting, reconciliation, and reporting functions.
- Serve as an escalation point for complex or judgmental accounting issues, applying critical thinking and technical accounting knowledge to resolve issues thoroughly and accurately.
- Partner with Finance and senior leadership to assess P&L and forecast impacts of key accounting estimates and reserve trends.
- Present reserve trends and accounting recommendations to senior and executive leadership as needed.
- Apply technical accounting guidance to complex or non-standard transactions and work with leaders across the organization to structure deals aligned with accounting requirements and strategic objectives.
- Interact with internal and external auditors, representing the team and ensuring timely completion of audit requests.
- Lead process improvement initiatives to simplify overly complex or inefficient reserve, reconciliation, and reporting processes while maintaining accuracy and controls.
- Maintain and communicate current knowledge of GAAP (including ASC 326 and ASC 606), SEC requirements, and other relevant accounting regulations to the team.
- Manage performance, development, and career growth of direct reports, including goal-setting, coaching, mentoring, and development planning.
- Complete special projects and ad hoc analyses in support of Finance and senior leadership initiatives.
Requirements
- Bachelor’s Degree in Accounting, Finance or related field – or equivalent (Required)
- 7-10 years relevant work experience (Required)
- Accounting experience spanning AR/credit reserves, reconciliations, and/or public accounting (Required)
Knowledge, Skills, and Abilities
- Excellent people management skills, including coaching, mentoring, performance management, and staff development.
- Strong prioritization and time management across multiple concurrent workstreams.
- Strong executive presence and communication skills, including the ability to present complex accounting topics clearly to senior leadership.
- Ability to review, challenge, and approve technical accounting judgments made by team members.
- Knowledge of GAAP, SEC regulatory requirements, ASC 326 (CECL) and ASC 606 methodology, and internal controls/SOX requirements.
- Firm understanding of ASC 606 revenue recognition guidance sufficient to make key determinations given the close interrelationship between AR/reserve accounts and revenue—especially for customer disputes and billing errors affecting price concession versus bad debt treatment.
- Ability to evaluate macroeconomic conditions and business/customer activity trends and translate them into appropriate adjustments to reserving methodology and estimates.
- Ability to translate technical accounting guidance into practical business decisions when structuring or evaluating complex transactions.
- Comfortable partnering with cross-functional leaders, including Finance, Sales, and Legal, on strategic accounting and forecasting matters.
- Detail-oriented critical thinking with the ability to identify root causes of complex or ambiguous accounting issues and evaluate solutions balancing efficiency, expediency, and accuracy.
- Continuous process improvement mindset with experience simplifying complex or inefficient processes without compromising accuracy or controls.
- Familiarity with healthcare IT industry dynamics (EHR, RCM, and payer interface/connectivity solutions) and how they influence billing errors, customer disputes, and reserve requirements.
- Comfortable managing reserve and AR complexity driven by a high-volume customer base of small-to-medium, independent physician practices across varied specialties.
Preferred Qualifications
- Master’s Degree in Accounting, Finance, or MBA
- Certified Public Accountant
- 2+ years SaaS industry experience
- Direct experience managing or mentoring accounting staff, including prioritizing competing deadlines across multiple functional areas
- Experience with ASC 326 (CECL) reserve methodology, including assessing macroeconomic and business/customer activity impacts on reserve estimates
- Experience partnering with senior and executive leadership on forecasting and the P&L impact of accounting estimates
- Experience structuring or reviewing complex customer or business transactions with sales, legal, or deal desk teams
- Working familiarity with data analytics and process automation tools (e.g., Power Query, SQL) to drive efficiency across reserve, reconciliation, and reporting processes
- Experience applying ASC 606 revenue recognition guidance in an AR-adjacent capacity, particularly evaluating customer disputes and billing errors for price concession versus bad debt treatment
- Revenue and billing systems experience (e.g., Zuora, Oracle, Salesforce, or comparable revenue automation platforms)
- General ledger and ERP systems experience (e.g., Workday, Oracle, or comparable platforms)
- SaaS or technology industry revenue and AR accounting experience across subscription and license-based revenue models
- Healthcare IT industry experience (EHR, RCM, or payer interface/connectivity products) and familiarity with billing and reimbursement complexities these products introduce
- Experience managing reserves, reconciliations, or collections across a high-volume customer base of small-to-medium, independent physician practices spanning diverse provider specialties
Compensation & Benefits
- Compensation Range: $102,269-$142,155
- Compensation is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget.
- Benefits include holidays, vacation, medical, dental, and vision insurance, company paid life insurance, and retirement savings.
Location & Working Arrangements
- Standard work week or as defined by assignment requirements.
- Primarily works in a standard office environment or remotely.
- May require after-hours, on-call support and/or holidays.
- On-call and after-hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
Additional Information
- Visa Sponsorship is not offered for this position.
- Applicants for North American based positions must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
- Priority referral for Protected Veterans requested (VEVRAA Federal Contractor).