Accounts Processing Assistant

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Posted May 5, 2026

Remote · US · Ontario Full Time

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Overview

A permanent full-time position is available for an Accounts Processing Assistant within the Accounts Payable team of the Financial Services department. This role is based at the Civic Centre and involves processing payments in both Accounts Payable and Accounts Receivable areas.

Responsibilities

Provide customer service by delivering information and referrals related to municipal and customer accounts via phone, written correspondence, or in person
Maintain computerized databases and spreadsheets; interface with software to facilitate payments and update financial systems with account details
Manage applications, research information, review and process payments, and maintain filing systems in both paper and electronic formats to ensure compliance with relevant legislation
Assist with the development of policies and procedures while adhering to legislative requirements
Perform general office duties involving confidential material within a team environment

Accounts Receivable duties include:

Process, collect, and manage payments for accounts receivable and property taxes, including current and delinquent accounts
Set up payment plans for tax accounts, community improvement loans, and cemeteries; issue Interment Rights Certificates; negotiate payment agreements and monitor adherence
Issue monthly statements and recommend actions for delinquent accounts and interest write-offs
Prepare, complete, and register legal documents for tax sale proceedings in compliance with the Municipal Act
Count and summarize parking and transit revenues
Code invoices and payment requisitions for refunds and operational expenses

Accounts Payable duties include:

Utilize Optical Character Recognition (OCR) software to read and interpret invoice details
Receive, sort, and prepare invoices for upload into invoice automation software; process electronic supplier invoices and payment requisitions
Maintain vendor files with accurate information
Ensure accuracy of tax codes, due dates, and invoice details for vendor invoices, payment requisitions, and petty cash requests
Reconcile accounts and statements from internal and external sources

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Requirements

College certificate or diploma, preferably in an Accounting program
Six months to two years of related experience
Working knowledge of accounting practices and concepts in a municipal environment and HST regulations
Preferred experience in collections, cash handling, and payment processing
Customer service experience with internal and external clients
Proficiency with software such as JD Edwards, Scanman, XplorRecreation, CentralSquare Property Tax, or similar
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) or equivalent
Strong verbal and written communication skills

Preferred Qualifications

Understanding of cemeteries and community improvement loans
Experience with provincial legislation related to collections and bankruptcies
Municipal Tax Administration Program Certificate

Additional Information

This position is approved for remote work at the supervisor's discretion, with occasional on-site attendance required
Flexibility to attend on-site meetings or work locations on short notice is necessary
A valid Province of Ontario driver's license and reliable vehicle are preferred due to potential travel requirements
Successful candidates must provide a Police Information Search (criminal reference check) prior to employment