Accounts Receivable Clerk

Overview

This role supports customer billing and collections across cruises, resorts, family vacations, romantic travel, groups, and traveler support. Responsibilities focus on customer invoices, incoming payments, account balances, and receivables follow-up. Work also includes maintaining an operating record so source information, status, deadlines, and exceptions are easy to verify without additional explanation.

Responsibilities

• Keep customer-account status current for billing and finance teammates across cruises, resorts, family vacations, romantic travel, groups, and traveler support.
• Maintain customer invoice and payment-posting records across these same service areas.
• Reconcile incoming payments against open customer balances.
• Track aging items, unapplied payments, and account exceptions.
• Document account adjustments and support receivables follow-up.

Success Standard

Strong performance means customer balances, payments, aging status, and receivables exceptions remain accurate and easy to reconcile across all supported service areas.

Requirements (Role Fit)

• Practical experience with Accounts Receivable and Payment Posting.
• Ability to work with customer accounts while keeping owners and deadlines visible.
• Clear written communication for documenting Aging Review decisions or handoffs.
• Sound judgment related to receivables reconciliation and billing support, including knowing when escalation is required.

Position Details

• Full-time
• Entry level
• 100% remote within the United States
• Base salary: $40,000-$59,000 per year

Desired Skills and Experience

• Accounts Receivable Clerk workflow
• Documentation and record maintenance for accounts receivable
• Invoice review and payment tracking
• Reconciliation and financial records/data accuracy
• Spreadsheet analysis, account review, and document review
• Exception resolution and audit support
• Confidentiality
• Status tracking, transaction review, and approval tracking
• Accounts Payable (experience)