Overview
An organization is seeking an experienced leader to manage Billing Operations for a key line of business. This role focuses on ensuring accurate and timely billing processes while driving operational consistency, clear communication, and continuous improvement.
Responsibilities
Operational Management
- Lead daily billing operations to ensure accurate and timely completion of deliverables
- Oversee billing cycles, reconciliations, and month-end activities in compliance with accounting standards and policies
- Ensure accounts receivable activities are properly recorded to support accurate financial reporting and SOX compliance
- Apply accounting expertise to maintain accurate, compliant, and reliable billing processes
- Manage out-of-cycle processing by collaborating with business partners and guiding the team
Communication & Collaboration
- Provide regular updates on priorities, progress, and risks to leadership and stakeholders
- Partner with Finance, Accounting, and business teams to ensure alignment and smooth execution
- Promote clear communication within the team regarding expectations, priorities, and timelines
Quality & Process Improvement
- Support high-quality deliverables through effective review and attention to detail
- Identify opportunities to improve workflows, increase efficiency, and strengthen controls
- Encourage proactive problem-solving and continuous improvement
Planning & Execution
- Establish clear plans and priorities to support timely delivery of team responsibilities
- Monitor progress and address potential delays with a solutions-oriented approach
- Balance multiple priorities while maintaining operational consistency
Analysis & Issue Resolution
- Perform complex analysis of billing and operational data to identify trends, mitigate risks, and find optimization opportunities
- Lead issue resolution through data-driven insights, investigation, and cross-functional collaboration
- Deliver concise, insight-driven reporting to inform business actions and strategic direction
Team Leadership
- Supervise and support team members with regular feedback, coaching, and performance discussions
- Foster a positive, accountable team environment focused on collaboration and development
- Build team capability and confidence in managing responsibilities independently
Compliance & Controls
- Ensure adherence to internal policies, SOX controls, and audit requirements
- Proactively identify and remediate potential issues to prevent recurrence
- Support ongoing review and enhancement of internal processes and controls
Requirements
- Minimum 5 years of experience in Billing, Accounts Receivable, or accounting operations management
- Solid understanding of accounting principles and financial processes
- Strong organizational, communication, and problem-solving skills
- Proven ability to manage priorities and collaborate across teams
- Experience leading or mentoring team members
Preferred Leadership Qualities
- Dependable and thoughtful leader who takes ownership
- Clear and professional communicator
- Detail-oriented with focus on accuracy and follow-through
- Proactive mindset with continuous improvement approach
Compensation & Benefits
- Salary range: $93,134.25 - $169,096.80, with offers typically in the lower half of the range
- Eligible employees may receive bonuses
- Compensation varies based on education, experience, qualifications, location, and other factors
- Benefits package may include health benefits, retirement contributions, and paid time off
Location
- This is a virtual position open to residents of all 50 U.S. states and the District of Columbia
Additional Information
- Employment is at-will, governed by the laws of the state where the employee works
- Reasonable accommodations are available for applicants with disabilities
- Equal opportunity employer committed to non-discrimination based on legally protected categories
This job description is not exhaustive and may be supplemented with additional duties as assigned.