Overview
This role involves supporting the Pay by Bank product by managing end-to-end money movement operations, owning reconciliations, ensuring compliance with ACH regulations, and identifying operational improvements to enhance the ACH payments program. The position requires close collaboration across internal teams and a tech-forward approach with strong attention to detail.
Responsibilities
- Execute daily, weekly, and monthly reconciliations of transactional data across systems and banking partners
- Monitor, track, and validate end-to-end money movement
- Investigate and resolve transactional discrepancies, failed money movements, and processing exceptions by collaborating with internal teams and external banking partners
- Identify opportunities to automate manual reconciliation steps, optimize money movement workflows, and incorporate AI-driven tools to increase efficiency
- Manage the Proof of Authorization (POA) process, ensuring all merchant authorizations and documentation are accurately managed and aligned with banking partner requirements
- Respond to consumer and dispensary support requests related to the ACH program, providing timely and accurate assistance
Requirements
- 3+ years of experience in financial operations, fintech, banking, or accounting with a strong background in reconciliation and balancing
- Strong understanding of banking operations, electronic money movement, ACH networks, payment processing, and digital wallet ecosystems
- Knowledge of NACHA Operating Rules is preferred
Location
Not specified
Equal Opportunity Statement
The organization is committed to providing an environment of mutual respect and equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Diversity and inclusion are considered critical to success, and efforts are made to recruit, develop, and retain talented individuals from diverse candidate pools.