Overview
This opportunity is with a healthcare services employer seeking a Workforce Management and Scheduling Systems Specialist. The role involves optimizing staff schedules and improving operational efficiency within a state-of-the-art facility focused on family-centered care.
Responsibilities
- Act as a subject matter expert for workforce management and scheduling systems
- Design, develop, and continuously optimize complex staff schedules to meet operational needs
- Conduct configuration and testing for new scheduling features, enhancements, and upgrades
- Provide advanced troubleshooting and escalated support for critical scheduling and timekeeping issues
- Create detailed functional and technical design documents, including user training materials
Requirements
- Bachelor's Degree in Information Systems, Computer Science, Finance, Business Administration, or a related field
- Minimum of five (5) years of experience with UKG Pro WFM advanced scheduling
- Experience leading complex system configurations, upgrades, and cross-functional implementations
- Strong knowledge of payroll systems configuration and business processes
- Effective communication skills with both technical and non-technical audiences
Preferred Qualifications
- Experience troubleshooting and performing root-cause analysis within healthcare or union environments
- Ability to analyze complex data and present findings clearly
- Strong time management and organizational skills to meet deadlines
Compensation & Benefits
- Salary up to $71.57 per hour
- Opportunities for career advancement and growth within the organization
- Collaborative work environment focused on innovative solutions
Location
Position is based in a healthcare services facility committed to family-centered care.