This role serves as an Advisor supporting client advisory services and overseeing the client service team.
Location: Virtual
Reports To: Spencer Ogden
Responsibilities
Client Experience & Relationship Management
Provide advice to clients across areas such as portfolio, tax coordination, and inheritance planning, including coordination with the client’s professionals.
Collaborate with the investment team to translate strategy and performance into clear, relatable client communication.
Develop and execute a consistent, proactive client experience that includes regular outreach, with a specific focus on top-tier clients.
Leadership & Team Development
Build processes and systems that scale with the firm’s growth to ensure a consistent client experience.
Manage the client service team’s day-to-day work and accountability.
Operational
Ensure client-facing and operational steps—from trades to documentation—are executed accurately and consistently.