AP Specialist-Support

Overview

An established leader in the building materials supply industry is seeking an Accounts Payable (AP) Specialist to join their Support Team. This role involves providing high-level customer service by resolving exceptions and escalation issues within the Accounts Payable department through email and phone support.

This is a remote/work-from-home opportunity based in the Dallas, TX area. The selected candidate must be available to attend in-person meetings and training sessions onsite in Irving, TX as needed.

Responsibilities

• Accurately and timely enter vendor invoices and credits
• Process both Purchase Order (PO) and Non-PO invoices
• Perform statement reconciliations and open receiver resolution where applicable
• Conduct PO exception reconciliation where applicable
• Respond promptly to customer emails and calls
• Meet and maintain department Service Level Agreements (SLAs) for processing volume and quality standards
• Perform other duties as assigned by management

This position does not have supervisory responsibilities.

Requirements

• High school diploma or GED
• Minimum of 5 years of directly related experience or an equivalent combination of education and experience
• Accounting or finance-related experience preferred
• Strong customer service skills, preferably with call center experience
• Working knowledge of general bookkeeping or accounting practices
• Experience with one or more accounting software packages and/or Enterprise Resource Planning (ERP) systems

Competencies

• Good verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to type at least 25 words per minute
• Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages and apply them to practical situations

Compensation & Benefits

Competitive and affordable benefits are offered, designed to support the well-being and security of employees and their families. Benefits include comprehensive plans aimed at promoting happier, healthier lives.

Location

Remote position based in the Dallas, TX area with required availability for onsite meetings and training in Irving, TX.

Equal Opportunity

The employer is an Equal Opportunity/Affirmative Action organization. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Applicants with disabilities who require accommodations during the application process are encouraged to request assistance through the appropriate channels provided by the employer.