AR - Billing Analyst

Overview

This hands-on Billing Analyst role supports the Diagnostic division and focuses on analyzing revenue performance, monitoring collections, and ensuring billing accuracy across key revenue streams. Responsibilities include managing the end-to-end invoicing process for high-volume accounts, maintaining master customer data, supporting internal and external stakeholders with billing inquiries, and preparing month-end accounting close.

Responsibilities

• Oversee accurate and timely processing of complex customer invoices, including intricate billing rules, tiered pricing structures, and special contract terms, ensuring compliance with company policies and SOX regulations
• Perform in-depth analysis of billing data to identify trends, potential issues, and improvement opportunities; generate detailed reports for management review and decision-making
• Interpret customer contracts to accurately apply billing terms, including service level agreements, usage fees, and billing adjustments
• Analyze and validate billing, operational, and customer data for completeness and accuracy before invoice issuance
• Partner with the account management team to ensure invoice accuracy and resolve customer billing issues
• Maintain and input customer master data within an ERP system
• Reconcile weekly and monthly customer account statements and follow up with clients on overdue balances
• Provide accurate and timely responses to requests from internal teams (including accounting, sales, customer success, and senior management)
• Support continuous improvement of internal controls, policies, procedures, and process documentation
• Complete ad hoc projects as they arise

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent professional experience)
• 4–15 years of accounting experience
• Solid understanding of general revenue accounting principles
• Strong Excel skills, including XLOOKUPs and pivot tables
• Familiarity with Microsoft Office Suite and Google Workspace (Gmail, GSheet, and GDrive)

Preferred Qualifications

• Strong analytical abilities to interpret complex data, identify patterns, and troubleshoot intricate billing issues; experience presenting financial information to internal stakeholders
• Self-motivated, organized, detail-oriented, and able to work independently under general supervision
• Previous experience in healthcare tech, a start-up environment, and/or subscription billing
• Experience using integrated ERP software (SAP preferably)
• 3–5 years fertility benefits investigation or billing experience

Compensation & Benefits

• Salary Range: $78,880.00 - $98,600.00
• Incentive eligibility: No
• Equity eligible: No
• Benefits: Benefits are provided through the company benefits program

Location

• #LI-Remote
• Travel: No

Additional Information

• Applicants must be authorized to work for any employer in the U.S. Alto Pharmacy, Fuze Health, LetsGetChecked, and Fuze Care Services can not take over, transfer, or sponsor any visa type at this time.

Physical Job Requirements

• Ability to work at a computer terminal with monitor, keyboard, and mouse for extended periods of time
• Ability to stoop, bend, and reach for equipment and supplies
• Ability to make frequent repetitive motions required to operate a computer (including wrists, hands, and fingers)
• Ability to lift, carry, push, pull, and move light objects up to 20 pounds
• Ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions

Equal Opportunity

An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. Reasonable accommodation is available for qualified individuals with disabilities.

Hiring Process Notes

Background checks may be conducted consistent with applicable law, including Fair Chance laws in California, Los Angeles County, San Francisco, Philadelphia, and New York City. The organization participates in E-Verify.

Automated decision tools may be used to help identify candidates who match stated job requirements; human review is part of the hiring decision process.