Benefits Administrator - Remote - Nationwide

Overview

Remote, Nationwide — Benefits Administrator

This role supports the benefits and payroll administration processes, including deductions, reconciliations, system updates, and participant support. The position also assists with open enrollment and life-event/dependent verification workflows.

Responsibilities

• Process and review payroll deductions from benefits vendor and participant changes into the payroll system.
• Reconcile between vendors to ensure payroll deduction accuracy.
• Monitor and troubleshoot status changes, terminations, and new hires in the HCM system to ensure accurate downstream feeds to payroll and benefits administration.
• Respond to questions from the Payroll Department and People Operations regarding benefits issues.
• Provide technical assistance to help resolve system problems.
• Pre/Post Payroll Benefits Processing:
  • Process deductions from the benefits system and reconcile deductions against the payroll system.
• Assist with Open Enrollment (Pre/Post Audits).
• Reconcile and maintain accuracy of HSA, FSA, and DCAP benefit plans against payroll and benefits systems.
• Administer, reconcile, and manage life events and the dependent verification process.
• Back up support for life insurance billing and plan processing.
• Prepare billing and support the team lead for the Commuter Benefits Program.
• If supporting Retirement Plan Administration (10%):
  • Prepare and process Schwab 401(k) contributions for outside clients.
  • Collaborate with Finance on reconciliation of Schwab payments.
  • Manage manual check & wires for physician contribution.
  • Troubleshoot with Union Bank for website-related issues.
• Answer participant questions through the Vera ticketing system, phone call, or email for all benefit plans.
• Advise employees of benefit options and determine the best plan for each participant.
• Research and troubleshoot client questions and problems across systems, including Oracle, ADP, Bswift Benefit System, and outside vendor systems.
• Take detailed and complete meeting minutes.

Requirements

• 1-3 years of experience in Human Resources, Payroll, or Benefits required.
• Bachelor’s degree in Business Administration or Finance required.
• Mathematical and finance aptitude required.
• Detail-oriented with the ability to multi-task in a fast-paced environment required.
• Knowledge of Oracle HCM system, ADP Payroll systems, and Bswift Benefits administration platform or equivalent preferred.
• Basic knowledge of principles, standards, and accepted practices related to benefit plans.
• Ability to express ideas and convey information effectively in verbal and written form.
• Must be personable and able to communicate with employees and physicians regarding benefit plans.
• Proficient in basic math principles.
• Understand and interpret regulations for State and Federal regulations for all benefit plans.
• Ability to maintain flexibility, cooperation, and participation cross-organizationally.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.

Compensation & Benefits

• Base salary range: $29.19 - $36.49 (exclusive of fringe benefits or potential bonuses).
• This position is also eligible to participate in an annual corporate Success Sharing bonus program based on the company’s annual performance.
• Final base salary compensation will be determined based on factors such as skills, education, and/or experience.
• Pay equity and internal equity of current team members are considered as part of any final offer.

Benefits include:

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program

Location

Remote, Nationwide.

Additional Information

• Benefits for part-time and per diem vary.
• Applicants only; no agencies please.