Overview
A remote full-time Bilingual Bookkeeper position is available for candidates residing in Georgia, Florida, Tennessee, or Montana. Fluency in Spanish (reading, writing, and speaking) is required.
The role involves providing bookkeeping and accounting support to churches and ministries, ensuring accurate financial reporting and client communication.
Responsibilities
- Clock in and out daily via Slack and respond accurately to workflow questions.
- Use Clockify daily to track time worked on each client account with appropriate tags.
- Follow the established bookkeeping workflow and maintain all related administrative console information (e.g., reminders, contact info, notes, QuickBooks).
- Onboard new clients and engage them effectively in the service.
- Apply accounting principles to generate accurate financial reports for clients.
- Manage a workload of 30-40 clients or 160-170 bookkeeping hours per month; workload may vary with additional responsibilities.
- Submit renewal information accurately and on time.
- Deliver client reports punctually and maintain high-quality service to prevent cancellations.
- Mitigate cancellations and bookkeeping service failures; more than two service failures within six months may result in a performance improvement plan.
Monthly Goals
- Deliver reports to 65% of assigned clients within the first 7 business days.
- Deliver reports to 85% of assigned clients within 14 business days.
- By month-end, all clients should have received a partial or complete report or be in an approved ineligible status.
- Provide meaningful monthly touchpoints to all clients.
- Call clients biweekly if they have 3 or more months of ineligible or partial reports.
- Call all clients at least every 60 days.
- Maintain report error rates below 12% monthly.
Requirements
- Must reside in Georgia, Florida, Tennessee, or Montana.
- Must read, write, and speak Spanish fluently.
- Ability to answer phone calls when supporting the care team.
- Report all time off requests in Slack and obtain approval before taking time off.
- Complete assigned work within a 40-hour workweek; overtime requires prior approval.
- Maintain professional meeting etiquette, including attendance and engagement during virtual meetings.
- Submit payroll on time and accurately.
- Maintain and respond to emails and voicemails within 24 hours.
- Communicate respectfully and effectively with clients to foster strong relationships.
- Demonstrate reliability and dependability in attendance and work hours.
- Follow through on tasks and requests from team leaders, Directors, and Vice Presidents.
Compensation & Benefits
- Two weeks paid time off, two flex days, ten paid holidays, one week paid sick time, and flexible scheduling.
- Medical health insurance with a 30-day waiting enrollment period.
- 401(k) retirement plan with company match.
Location
Remote position; candidates must live in Georgia, Florida, Tennessee, or Montana.
The organization provides reasonable accommodations for individuals with disabilities in accordance with applicable law during the application and employment process. This employer participates in E-Verify and is an Equal Opportunity Employer.