Overview
This role involves coordinating all aspects of the monthly billing cycle for an assigned number of attorneys. Responsibilities include issuing accurate invoices on a monthly basis (or upon request), meeting billing deadlines, and handling billing inquiries and disputes.
This position may be filled remotely, or in any of the organization’s locations.
Responsibilities
- Assist with initiating and implementing all aspects of the monthly client billing process, including:
- Review and edit monthly proformas as instructed by the Billing Attorney via Paperless Proforma
- Modify time and cost entries as directed
- Process write-offs and write-downs
- Complete transfers, divide, and combine timecards
- Ensure rates are accurate
- Apply available funds to billing as instructed
- Verify accuracy of billing.
- Compile supporting backup documentation per client billing guidelines.
- Acquire and maintain proper approval documentation.
- Finalize and distribute invoices in accordance with firm and client guidelines.
- Research and respond to billing inquiries from attorneys and clients in a timely and professional manner.
- Submit invoices by mail, email, e-billing via eBillingHub and other e-billing vendors as required.
- Set up matters for e-billing on vendor sites and within the firm’s billing system.
- Address and resolve billing disputes and discrepancies in a timely manner.
- Coordinate appeals for rejected invoices.
- Provide internal/external customer service, including:
- Provide client accruals, status updates, and budgets upon request
- Communicate with attorneys, clients, or staff to address billing questions as needed
- Maintain confidentiality of client and firm matters
- Answer questions regarding billing processes and procedures
- Collaborate with other departments as needed for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds
- Perform other related duties, including:
- Maintain addresses, invoice templates, and e-billing information within the firm’s billing system
- Assist with customized reporting requirements for internal/external clients
- Prioritize numerous tasks and complete work within designated time deadlines
- Manage monthly reports surrounding billing workload
- Other duties as assigned
Requirements
- Associate’s degree or combination of education and commensurate work experience required; Bachelor’s degree preferred.
- 2+ years prior experience with legal billing and client invoicing.
- Knowledge or prior use of Elite 3E.
- Knowledge of electronic billing processes and procedures.
- Strong organizational and time-management skills.
- Strong attention to detail and accuracy.
- Problem-solving skills and ability to manage multiple priorities.
- Excellent communication skills (written and verbal) and excellent interpersonal skills.
- Flexibility to work overtime and weekends, if needed.
Preferred Qualifications
- eBillingHub experience.
- Experience with third-party e-billing vendor sites (Legal Tracker, TyMetrix 360, CounselLink, etc.).
- Knowledge of Paperless Proforma.
- Demonstrated proficiency with Microsoft Office, specifically Excel and Word.
Compensation & Benefits
Compensation is commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law.
Expected compensation ranges:
- State of California: $56,000 - $114,000
- State of Colorado: $52,000 - $92,000
- State of Connecticut: $46,000 - $116,000
- State of Illinois: $51,000 - $98,000
- State of Maine: $38,000 - $88,000
- State of Massachusetts: $56,000 - $107,000
- State of Maryland: $54,000 - $82,000
- State of Minnesota: $56,000 - $93,000
- Jersey City, NJ: $61,000 - $110,000
- State of New York: $52,000 - $113,000
- State of Vermont: $55,000 - $106,000
- State of Virginia: $36,000 - $106,000
- State of Washington: $54,000 - $103,000
- Washington, D.C.: $72,000 - $106,000
Bonus:
- Salaries do not include a discretionary bonus.
- Bonus opportunities are non-guaranteed and dependent upon individual and firm performance.
Benefits (for full-time employees) include:
- Medical and dental coverage
- Life insurance
- Short-term and long-term disability insurance
- Pre-tax flexible spending account for certain medical and dependent care expenses
- Employee assistance program
- Paid Time Off
- Paid holidays
- Participation in a retirement plan program after meeting eligibility requirements
- And more
Location
Remote options available, or placement in any of the organization’s locations.
Equal Opportunity Statement
EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.