Billing Specialist

Overview

This role involves performing a variety of client billing duties according to established policies and procedures at an intermediate to advanced level of volume and complexity. The position requires maintaining contact with attorneys, staff, clients, and outside vendors while observing confidentiality of client and firm matters.

Responsibilities

• Utilize Elite 3E accounting system and eBillinghub software.
• Serve as liaison between billing attorneys, legal administrative assistants (LAAs), and accounting.
• Communicate and train attorneys and LAAs on billing procedures.
• Generate computerized proformas monthly for review by billing timekeepers.
• Edit proformas, generate final invoices, and distribute invoices via mail, email, or electronic submission.
• Collaborate with the eBilling team to initiate electronic billing setups for assigned clients.
• Troubleshoot electronic billing submission rejections and errors promptly.
• Assist with complex billing features such as volume discounts, rate exceptions, multi-payers, split billing, and insurance billing.
• Organize and maintain up-to-date billing instructions for each billing attorney.
• Maintain filing of invoices, proformas, and correspondence according to department policy.
• Operate office equipment including computers, copiers, and 10-key calculators.
• Maintain telephone and personal contact with attorneys and LAAs regarding billing matters.
• Assist attorneys and staff in analyzing time and fees invested in matters and run related reports.
• Support other general accounting responsibilities as needed, including cost entry and scanning.
• Perform other duties as assigned.

Requirements

• Ability to read, write, and perform arithmetic computations at a level normally acquired through completion of high school or equivalent.
• Approximately 3-5 years of relevant on-the-job experience to understand finance policies and procedures and operate equipment/software with minimal supervision.
• Strong organizational and prioritization skills to manage multiple tasks under time constraints.
• Critical thinking skills to analyze complex billing situations and propose viable solutions.
• Ability to analyze client billing histories and perform basic financial analyses.
• Ability to handle highly confidential information with discretion.
• Effective interpersonal skills to communicate courteously and tactfully with attorneys, clients, and staff via in-person, email, and telephone.
• Demonstrated exemplary track record in handling fiscal responsibilities.
• Capacity to perform a high volume of clerical tasks requiring significant mental effort.
• Flexibility to occasionally work more than 37.5 hours per week as needed.

Working Conditions

• Normal law office environment with minimal exposure to excessive noise, dust, or temperature extremes.

Equal Employment Opportunity

The employer is committed to equal employment opportunity and will recruit, hire, train, promote, compensate, and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state, and local laws. This policy applies to all aspects of employment including recruiting, hiring, promotions, layoffs, compensation, benefits, and terminations.