Overview
This role involves managing the billing process related to insurance payments and patient accounts. The Billing Specialist - Insurance Payment Poster will perform accounting, customer service, and organizational tasks to support the financial operations of the organization.
Responsibilities
- Reconcile outstanding balances from insurance companies and patients through problem-solving
- Communicate with patients regarding open balances and collect payments
- Maintain accounts with collection agencies
- Make outbound calls to insurance companies and patients to resolve outstanding claims and balances
- Utilize knowledge of medical insurance processes and billing software systems
- Post charges, payments, and adjustments using Allscripts Practice Management software
- Communicate professionally with physicians, co-workers, management, and patients
- Perform general office duties and additional responsibilities as assigned
Requirements
- High School Diploma or GED
- Knowledge of ICD-10 and CPT codes
Preferred Qualifications
- One or more years of customer service experience
- Experience in ophthalmology, optometry, ambulatory surgery center, and/or optical billing
- Experience within Revenue Cycle Management
Compensation & Benefits
- Competitive compensation
- Comprehensive benefits package including medical, dental, life, and disability insurance (short- and long-term)
- Generous paid time off (PTO) program
- Seven company-paid holidays
- 401(k) retirement plan with company match
Location
Not specified