Billing Specialist

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Posted Sep 21, 2026

Remote · US Full Time

$36K – $116K/yr

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Overview

This role coordinates all aspects of the monthly billing cycle, including issuing accurate invoices for an assigned number of attorneys while meeting established deadlines. The position may be filled remotely or in any of the organization’s locations across the United States.

Responsibilities

Assist with initiating and implementing all aspects of the monthly client billing process, including:
- Review and edit monthly proformas as instructed by the Billing Attorney via Paperless Proforma.
- Modify time and cost entries as directed.
- Process write-offs and write-downs.
- Complete transfers, divide, and combine timecards.
- Ensure rates are accurate.
- Apply available funds to billing as instructed.
Verify billing accuracy.
Compile supporting back-up documentation per client billing guidelines as required.
Acquire and maintain proper approval documentation.
Finalize and distribute invoices in accordance with firm and client guidelines.
Research and respond to billing inquiries from attorneys and clients in a timely and professional manner.
Submit invoices by mail, email, and e-billing via eBillingHub and other e-billing vendors as required.
Set up matters for e-billing on vendor sites and within the firm’s billing system.
Address and resolve billing disputes and discrepancies in a timely manner.
Coordinate appeals for rejected invoices.

Internal/External Customer Service

Provide client accruals, status updates, and budgets upon request.
Communicate with attorneys, clients, or staff to address billing questions as needed.
Maintain contact with attorneys, staff, and clients while observing confidentiality of client and firm matters.
Answer questions regarding billing processes and procedures.
Collaborate with other departments as needed for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds.

Other Duties

Maintain addresses, invoice templates, and e-billing information within the firm’s billing system.
Assist with customized reporting requirements for internal/external clients.
Prioritize numerous tasks and complete work within designated time deadlines.
Manage monthly reports surrounding billing workload.
Perform other duties as assigned.

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Requirements

Associate’s degree or combination of education and commensurate work experience required; Bachelor’s degree preferred.
2+ years prior experience with legal billing and client invoicing.
Knowledge or prior use of Elite 3E.
Knowledge of electronic billing processes and procedures.
Flexibility to work overtime and weekends, if needed.
Demonstrated proficiency with Microsoft Office, specifically Excel and Word.
Strong organizational and time-management skills.
Strong attention to detail and accuracy.
Problem-solving skills and ability to manage multiple priorities.
Excellent communication skills (written and verbal) and excellent interpersonal skills.

Preferred Qualifications

Knowledge of and/or prior use of eBillingHub.
Experience with third-party e-billing vendor sites (Legal Tracker, TyMetrix 360, CounselLink, etc.).
Knowledge of Paperless Proforma.

Compensation & Benefits

Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges by location:

State of California: $56,000 - $114,000
State of Colorado: $52,000 - $92,000
State of Connecticut: $46,000 - $116,000
State of Illinois: $51,000 - $98,000
State of Maine: $38,000 - $88,000
State of Massachusetts: $56,000 - $107,000
State of Maryland: $54,000 - $82,000
State of Minnesota: $56,000 - $93,000
Jersey City, NJ: $61,000 - $110,000
State of New York: $52,000 - $113,000
State of Vermont: $55,000 - $106,000
State of Virginia: $36,000 - $106,000
State of Washington: $54,000 - $103,000
Washington, D.C.: $72,000 - $106,000

The salaries listed do not include a discretionary bonus; bonus opportunities are non-guaranteed and dependent upon individual and firm performance.

Full-time benefits include: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; and participation in a retirement plan program after meeting eligibility requirements, plus additional benefits.