Commercial Strategy and Operations Manager

Overview

This role is responsible for key components of the Commercial Strategy and Operations function, partnering with Commercial leaders to turn business priorities into actionable plans. The position strengthens operating processes and delivers data-driven insights to improve decision-making and advance Commercial goals. This is an individual contributor role with significant functional ownership and cross-functional influence.

Responsibilities

• Own core Commercial Strategy and Operations processes, including operational reporting, OKR performance management, forecasting, and planning.
• Translate Commercial goals into well-defined projects, priorities, and operating plans to create focus and accountability across stakeholders.
• Independently lead complex cross-functional initiatives from scoping through implementation, proactively managing risks, dependencies, decisions, and communication.
• Serve as a strategic partner to Commercial leaders by translating complex or ambiguous data into clear insights, business implications, and actionable recommendations.
• Develop executive- and Board-level materials communicating performance, emerging risks and opportunities, and recommended actions.
• Identify and implement scalable improvements to Commercial processes, systems, and reporting, using data to demonstrate impact and establish best practices.

90 Day Plan

• Develop a strong understanding of Commercial strategy, teams, performance drivers, and cross-functional dependencies.
• Establish trusted relationships with Commercial leaders and key partners across the organization.
• Assume ownership of core Commercial reporting, planning, and OKR operating cadences.
• Identify and begin leading a high-impact initiative that improves Commercial effectiveness or operational efficiency.

Requirements (Must-Haves)

• 5-7 years at a leading management consulting firm, investment bank, or internal strategy team.
• Proven ability to independently lead complex, cross-functional initiatives from strategy through implementation.
• Strong analytical capabilities, including the ability to structure ambiguous problems and translate data into actionable recommendations.
• Strong executive communication and stakeholder-management skills, including the ability to influence leaders and cross-functional partners.
• Proficiency with Excel or Google Sheets, business intelligence tools, and Salesforce.

Values and Culture Fit

Successful candidates will:

• Put people first and take care of yourself, peers, and patients.
• Demonstrate strong ownership and initiative while empowering others.
• Prioritize positive impact over busy work.
• Have no ego and value contributions regardless of experience.
• Promote transparency, trust, and empowerment through open access of information.
• Be evidence-based, prioritizing data and science over seniority or dogma.
• Take risks and rapidly iterate.

Compensation & Benefits

• Location-based compensation structure.
• Compensation range for this role: $108,500-$140,500 (starting pay based on factors including qualifications and experience).
• Benefits information is available through the organization’s Careers materials.

Location

• Remote-first team with office hubs in Denver and San Francisco.
• Clinical roles: do not hire in AK, HI, RI.
• Corporate roles: do not hire in AK, DE, HI, ME, MS, OK, SD, VT.

Privacy & Security

This role may involve access to sensitive patient information governed by HIPAA. The organization requires completion of security and privacy procedures and provides security and privacy training.

Hiring System Note

The applicant tracking system includes AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking. Your data is not used to train AI models, and final hiring decisions are made by organization personnel.