Overview
This remote position is open only to candidates located in North Carolina and South Carolina. The role supports the Commitment Desk by evaluating, processing, and monitoring submitted rate lock information. Responsibilities include reviewing investor rate lock confirmations for accuracy and appropriate placement, analyzing pricing options, maintaining and updating pricing models, providing feedback on rate lock submissions, and resolving related issues. The position also assists in developing and enforcing Secondary Marketing policies and procedures to ensure compliance and enhance mortgage rate profitability.
Responsibilities
- Maintain the Commitment Desk email file, processing rate lock extensions and other price-related emails according to risk and urgency.
- Develop, maintain, and enforce Secondary Marketing policies and procedures.
- Provide feedback and coaching on rate lock accuracy, expiring locks, and adherence to department policies.
- Manage delivery to Fannie Mae.
- Review rate lock confirmations for accuracy and correct investor placement.
- Analyze pricing options and daily pipeline reports to reduce risk.
- Identify and resolve rate lock issues through analysis.
- Assist in developing and maintaining pricing models to ensure profitability.
- Review investors' daily pricing sheets and update pricing models accordingly.
- Document all rate lock related data and reconcile pricing data.
- Communicate changes to policies, procedures, product pricing, fee adjustments, Commitment Desk information, and rate lock status.
Qualifications
- Bachelor's Degree with 0 years of experience in Banking or Mortgage operations, OR
- High School Diploma or GED with 2 years of experience in Banking or Mortgage operations.
Location
- Remote role limited to candidates located in North Carolina and South Carolina.