Director of Accounting (Hybrid)

Overview

This role leads accounting operations across seven regional markets supporting HOA and condominium clients. The Director of Accounting is responsible for the accuracy, timeliness, and integrity of association and corporate financials, stabilizing and strengthening accounting performance through daily operations, system workflows (CINC Systems), internal controls, and building a high-performing accounting team.

Responsibilities

Accounting Stabilization & Remediation

• Lead remediation of identified accounting deficiencies, including documented process fixes and measurable closure of each item.
• Reduce accounting-related client terminations and board escalations.
• Own accounting diligence, data conversion, and reconciliation for newly acquired portfolios.

Financial Operations & Internal Controls

• Own accounting operations across corporate and association accounts, including general ledger, AR/AP, cash flow, and monthly close processes.
• Establish, enforce, and continuously improve internal controls and segregation of duties protocols to safeguard company and client assets.
• Lead monthly, quarterly, and year-end close processes and ensure timely, accurate financial reporting to leadership and association boards.
• Maintain compliance with GAAP and association-appropriate reporting bases (as required by governing documents and applicable standards), and comply with internal financial policies across all regions and service tiers.
• Drive audit readiness and ensure the accounting function can withstand internal and external scrutiny at all times.

Association Accounting & Board Reporting

• Oversee operating and reserve fund accounting for all managed associations.
• Ensure monthly financial packages are delivered to boards accurately and on a defined schedule.
• Support Community Managers in preparing association annual budgets.
• Coordinate independent CPA audits and reviews, and association tax filings.
• Ensure delinquent accounts are referred to collection attorneys according to each association’s collection policy.

CINC Systems Ownership

• Serve as the lead for CINC Systems financial functionality.
• Optimize AR/AP, budgeting, reconciliation, and reporting workflows across all service tiers: full-service, financials-only, and remote.
• Own data integrity outcomes and system consistency across all CINC financial modules.
• Drive automation and continuous process improvement within CINC in partnership with department heads and accounting staff.

Team Leadership, Performance Management & Organizational Development

• Lead, evaluate, and hold accountable the full accounting team.
• Own performance management for direct and indirect accounting staff, including goal-setting, structured reviews, corrective action, and termination decisions as warranted.
• Build a high-performance accounting culture grounded in ownership, accuracy, and measurable accountability.
• Define and enforce clarity of roles, decision rights, workload standards, and quality benchmarks across each accounting position.
• Identify staffing gaps and own recruiting, onboarding, and retention of accounting talent aligned with organizational growth.
• Lead the accounting team through organizational change, systems upgrades, and structural realignment with change-management discipline.

Accounts Receivable & Accounts Payable

• Oversee centralized AR/AP operations, ensuring accurate and timely processing of collections and disbursements across all associations.
• Monitor aging reports, enforce collections procedures, and minimize outstanding receivables.
• Ensure vendor payments, check runs, and ACH/banking processes are executed accurately and on schedule.
• Implement and maintain positive pay controls and vendor approval workflows.

Revenue Assurance & Billing Compliance

• Audit management agreements to verify accurate billing of management fees and ancillary services across all association clients.
• Own billing processes for clients and ensure alignment with executed service agreements.
• Partner with Community Managers and Regional Directors to track billable time and project revenue via Timely or comparable tools.
• Identify billing gaps, unbilled services, and contract compliance risks.

Banking & Treasury

• Manage the opening, closing, and maintenance of association and corporate bank accounts.
• Own signatory controls and board member signer authorizations in full compliance with the internal Bank Signer SOP and internal policy.
• Ensure association deposits are structured to remain within FDIC insurance limits, and follow trust account requirements and applicable banking standards in each market.
• Serve as the primary institutional liaison with banking partners.

Financial Planning & EOS Execution

• Deliver financial insights and recommendations that support planning.
• Monitor and report on key performance indicators, including management fee revenue, delinquency rates, cost per association, and payroll efficiency.
• Own the Accounting department’s Rocks, Scorecard, and L10; report department measurables to the leadership team.
• Develop and present financial narratives to leadership that enable strategic planning and informed decision-making.

Success Measures

This role is measured through the Accounting department Scorecard, including:

• Monthly association financial packages delivered by day 15 of the following month.
• Bank reconciliations completed within 5 days of month-end.
• Open items on the accounting deficiency remediation list.
• Accounting-related client terminations and board escalations.
• Completion of Accounting team action items.

Requirements

• 3+ years leading managers (including hiring, development, corrective action, and team design decisions), not only individual contributors.
• 7+ years of progressive accounting experience, including 3+ years in community association management.
• Demonstrated experience leading and developing multi-person accounting teams in a community association management environment.
• Proven track record building or rebuilding accounting operations during periods of organizational change or growth.
• Knowledge of HOA/condo accounting, association management contracts, and compliance standards.
• Experience operating within EOS/Traction or a comparable operating framework is preferred.

Qualifications & Skills

• Bachelor’s degree in Accounting, Finance, or a related field; CPA preferred but not required.
• Sound judgment and clear communication with leadership, staff, and association boards; ability to translate financial complexity into clear insights.
• Strong knowledge of GAAP, internal controls, audit standards, budgeting, and financial reporting practices.
• High accountability with demonstrated ability to lead through ambiguity, competing priorities, and organizational change.
• Strong systems fluency in Microsoft 365 and Excel; CINC Systems experience strongly preferred (experience with comparable association management platforms considered).

Location & Working Conditions

• Hybrid/remote work environment with occasional travel to regional offices as required.
• Participation in leadership meetings as requested, department L10s, and financial planning cycles.
• Must pass a background check and qualify for the employer’s fidelity/crime insurance coverage.
• Full-time, exempt position.

Compensation & Benefits

• Salary Range: $80,000–$150,000 annually
• Compensation within the posted range varies based on work arrangement and geographic location, with higher compensation generally applicable to hybrid positions based in Washington, DC, and lower compensation generally applicable to fully remote positions.
• Flexible PTO
• Comprehensive health, dental, and vision insurance
• 100% employer-paid life and AD&D insurance
• 401(k) plan with company match and immediate vesting

Equal Employment Opportunity

The employer provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.