Director, Transaction Tax

Overview

This leadership role provides senior direction and strategic oversight of the organization’s Transaction Tax Compliance function. Responsibilities include operational excellence, regulatory compliance, risk management, and scalable service delivery across compliance teams. The Director partners with executive leadership, clients, Implementation, Quality Assurance, and Training teams to support continuous improvement, ensure audit readiness, and deliver consistent, accurate compliance results.

Responsibilities

• Provide overall leadership and direction for the Transaction Tax Compliance organization, including managers, senior managers, and support teams.
• Own compliance operations, ensuring accurate and timely filing of returns and payments in accordance with regulatory requirements and client contracts.
• Establish and enforce compliance standards, controls, and operational guidelines to mitigate risk and ensure consistency across teams.
• Drive continuous process improvement initiatives to enhance efficiency, quality, scalability, and client satisfaction.
• Oversee client transitions from implementation into compliance production, ensuring readiness and service stability.
• Serve as a senior escalation point for complex compliance issues, audit findings, and client concerns.
• Partner with senior leadership to determine staffing models, capacity planning, and workforce strategy to meet client demand.
• Lead talent development efforts, including performance management, coaching, succession planning, employee relations, and workforce engagement.
• Support recruitment and hiring efforts to build and maintain a high-performing compliance organization.
• Oversee compliance-related audit readiness and support SOC and other operational audits as required.
• Collaborate with Practice Development and business leaders to support client discussions and compliance service positioning as needed.
• Conduct regular leadership, management, and departmental meetings to communicate expectations, priorities, and performance.
• Assist with business development and strategic client initiatives as requested.
• Provide hands-on support reviewing returns or resolving issues during peak periods when necessary.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or related field required; advanced degree preferred.
• 10+ years of experience in transaction tax compliance, with progressive leadership responsibility.
• Proven experience leading managers and overseeing large compliance operations.
• Deep knowledge of transaction tax compliance regulations, filing requirements, and operational best practices.
• Strong ability to assess risk, implement controls, and drive compliance excellence.
• Advanced proficiency in Microsoft Excel and Word.
• Proven ability to build strong client relationships and influence senior stakeholders.
• Exceptional leadership, communication, and organizational skills.
• Ability to travel to client locations as needed.

Preferred Qualifications

• Advanced degree preferred.

Compensation & Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation).
• Company paid parental leave.
• Generous time off package.
• Multiple benefit plans; eligibility begins on day one of employment.

Location

• Work schedule: Regular, 40 hours/week.
• Travel: Less than 10%.

Work Environment & Physical Requirements

• Prolonged periods of sitting and computer use.
• Ability to hear, understand, and distinguish speech and sounds.
• Frequent repetitive motions with hands.

Equal Employment Opportunity

The employer is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law.

Accommodation

Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance applying online or to request an accommodation during the application process, contact Human Resources.