Overview
The Analyst, Loss Analysis is responsible for the QC, audit, and oversight of claims filed. This role ensures claims comply with investor and insurer requirements and supports efforts to reduce loss exposure. The Analyst provides claims loss analysis reports on a weekly, monthly, or management-determined schedule. When a claims error is identified, the Analyst files a supplemental claim.
Responsibilities
- Complete loss analysis reviews to safeguard servicer assets and ensure compliance with insurer requirements
- Analyze and rebut insurer curtailments for government insured filed claims, including conveyance, claims for advances, loss mitigation, and non conveyance claims
- Perform Quality Control review for Default Claims, including supplemental claims to reduce loss exposure and provide loss analysis reports
- Assist in compiling claims data for government claims audits; review auditors’ findings and provide rebuttal responses
- Complete monthly write-offs of remaining balances once all claims and supplemental funds are received on an account
- Serve as a subject matter expert to the claims department to ensure compliance on all claims filings
- Correspond with vendors and site employees
- Act as a point of contact/liaison to ensure policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations
- Maintain professional behavior, teamwork, punctuality, dependability, and adherence to organizational policies and procedures
- Work necessary hours to ensure success; maintain regular and punctual attendance
Other Duties
- Performs other related duties as assigned
Supervisory Responsibilities
Requirements
- Strong understanding of FHA, VA and GSE claims guidelines
- Excellent organization skills
- High attention to detail and accuracy
- Excellent communication skills
- Analytical and problem-solving skills
- Ability to meet deadlines in a fast-paced environment
- Ability to manage time well and prioritize tasks
- Microsoft Office experience and advanced Excel knowledge
- Ability to effectively present information to supervisory personnel and others
- Ability to write reports and correspondence
- Ability to read, analyze, and interpret documents such as technical journals, financial reports, legal documents, policies, and procedures
- Ability to calculate basic financial figures and amounts
- Proficient computer skills, including word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail, and internet software
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to work with little supervision
- Ability to meet critical departmental and federal timelines with accuracy and efficiency
- Ability to build relationships with internal teams and external clients/vendors
- Strong work and business ethics
Education & Experience
- High School diploma or equivalent required
- Bachelor’s Degree from a Four (4) year College or University preferred
- Minimum of five years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing, and loss analysis reporting; or equivalent combination of education and experience
- In-depth understanding of all government regulations pertaining to claims filing and reimbursement
Language Skills
Ability to read and comprehend instructions, correspondence, memos, and workplace policies; analyze and interpret general business periodicals, professional journals, procedures, and governmental regulations; and write professional correspondence and routine business reports. Ability to speak effectively with employees and/or customers and present information in one-on-one and small group situations; respond to questions from administrators, managers, employees, customers, and/or the general public.
Mathematical Skills
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations
Physical Demands
- Frequently required to sit and talk or hear
- Occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms
- Must occasionally lift and/or move up to 25 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Work Environment
- Typical interior office environment; not subject to hazardous or unpleasant elements
- Noise level is usually moderate
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Equal Employment Opportunity
This employer provides equal employment opportunities to all employees and applicants without regard to protected characteristics under applicable federal, state, and local laws.
Compensation & Benefits
- Estimated base pay: $43,000.00 - $50,000.00 annually (annualized equivalent), depending on experience, qualifications, market location, and other job-related factors
- Excellent benefits package including PTO, medical, dental, vision, 401(k) plan with company match, life insurance, long term and short-term disability options, FSA/HSA, tuition reimbursement, and other voluntary benefits
Additional Information
- Job duties may change based on the organization’s needs.