Field Auditor/Investigator II

Overview

This role supports USDA SNAP Retailer investigations by collecting data and information for audits and investigations related to fraud, waste, and abuse allegations. Responsibilities include reviewing documentation, interviewing involved parties, analyzing information, and communicating with stakeholders to support successful resolution and closure. The position adheres to applicable industry regulations and policies and provides recommendations to management based on validated findings.

Responsibilities

• Conduct routine, impartial audits/investigations from start to closure into fraud, waste, and abuse allegations, ensuring accurate and fair assessment.
• Address inquiries and concerns and escalate audits/investigations as needed.
• Compile detailed, organized records of audit/investigation findings, ensuring accuracy and compliance with legal and regulatory requirements.
• Apply functional knowledge to create and implement strategies to identify and prevent fraudulent activity.
• Conduct interviews with relevant witnesses, claimants, and other stakeholders to gather additional information and perspectives.
• Communicate with appropriate internal teams to ensure proper processing of audits/investigations while adhering to legal and regulatory standards.
• Communicate findings clearly and professionally to customers, claimants, and other stakeholders, managing expectations and providing updates.
• Assist in providing training and support to other auditors/investigators to support continuous improvement of investigative processes.

Level of Supervision

• Plans and arranges own work; works with a manager to prioritize projects.

Qualifications

• Bachelor’s Degree required (can be substituted for experience).
• 2–4 years required; 5–7 years preferred (can be substituted for education).

Certifications

• Private investigator license is required by customer.

Compensation & Benefits

• Not specified.

Location

• Not specified.

Equal Opportunity & Workplace Requirements

• Equal opportunity employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
• Drug-free workplace. Employment offers are contingent upon successful completion of pre-employment background and drug screens.