Field Auditor/Investigator II

Overview

This role supports USDA SNAP Retailer investigations by collecting data and information for audits and investigations related to fraud, waste, and abuse allegations. Work involves analytical review of documentation, interviewing involved parties, and communicating with stakeholders to gather facts that support successful resolution and closure.

Responsibilities

• Conduct routine, impartial audits and investigations from start to closure regarding fraud, waste, and abuse allegations, ensuring accurate and fair assessment.
• Review documentation and analyze data to assess the validity of allegations and determine whether managerial follow-up may be needed.
• Compile detailed, organized records of audit and investigation findings, ensuring accuracy and compliance with legal and regulatory requirements.
• Interview relevant witnesses, claimants, and other stakeholders to gather additional information and perspectives.
• Provide customer service by addressing inquiries and concerns, and escalate audit or investigation items as needed.
• Coordinate with appropriate internal teams to ensure proper processing of audits and investigations while adhering to legal and regulatory standards.
• Communicate audit and investigation findings clearly and professionally to customers, claimants, and other stakeholders, managing expectations and providing updates.
• Identify opportunities to proactively target fraud, waste, and abuse and apply functional knowledge to develop strategies to identify and prevent fraudulent activities.
• Assist in providing training and support to other auditors/investigators to support continuous improvement of investigative processes.
• Document and input all findings, preparing comprehensive reports that may be used for legal or audit/investigative purposes.

Level of Supervision

• Plans and arranges own work; collaborates with a manager to prioritize projects.

Requirements

• Bachelor’s Degree required (may be substituted with experience).
• 2 - 4 years of experience required (may be substituted for education).
• Private investigator license required by customer.

Preferred Qualifications

• 5 - 7 years of experience preferred.

Compensation & Benefits

• Not specified.

Location

• Not specified.

Equal Opportunity & Workplace Requirements

• Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
• Drug-free workplace. Offers of employment are contingent upon successful completion of pre-employment background and drug screens.