Manager of Business Analytics - Fraud

Overview

This role leads analytical efforts to develop and optimize fraud risk strategy as a payments and financing platform scales across direct-to-consumer and merchant channels. The focus includes iterating fraud policies and decision rules, evaluating new fraud defense capabilities and data sources, and strengthening fraud monitoring and reporting frameworks.

You will serve as a key analytical partner to Product, Engineering, Risk Operations, and other cross-functional teams to help ensure fraud controls are embedded effectively in customer and merchant workflows.

Responsibilities

Fraud Policy Development

• Analyze fraud trends and attack patterns to continuously strengthen automated and manual fraud defenses.
• Develop and iterate fraud defense strategy (rules, policies, thresholds, decision logic) to maintain strong protection against ambient fraud activity and coordinated fraud attacks.
• Design and implement defenses tailored to emerging channels, including direct-to-consumer, to support enterprise-wide scaling initiatives.
• Evaluate and integrate new fraud detection capabilities, tools, and third-party data sources that improve risk detection and operational efficiency.
• Enhance and optimize merchant-level fraud risk monitoring and reporting, identifying patterns that may indicate merchant abuse or elevated risk exposure.

Monitoring Suite & Risk Reporting

• Develop and enhance fraud monitoring dashboards and reporting that track fraud performance metrics and trends across customer segments, merchant verticals, and channels.
• Build analytical tools and monitoring processes designed to detect segment-level anomalies and emerging fraud patterns.
• Implement automated alerting and anomaly detection to enable timely response to new fraud threats.
• Partner with Analytics and Data teams to ensure fraud metrics and reporting are accurate, scalable, and aligned across systems.

Product Launch Support & Ad Hoc Analysis

• Support product design and rollout decisions by quantifying trade-offs among fraud risk, approval rate, unit economics, and customer experience.
• Conduct targeted analyses to evaluate fraud exposure across new merchant partners, verticals, and products.
• Monitor fraud performance during product launches, pilots, and scaling phases, identifying early indicators of emerging risk.
• Provide ad hoc analytical support for fraud strategy initiatives and evolving risk mitigation efforts.

Cross-Functional Influence & Execution

• Partner closely with Product and Engineering during product development to ensure fraud risk controls are built into key workflows.
• Collaborate with Risk Operations to ensure manual review processes align with fraud policy intent and evolving fraud patterns.
• Provide analytical insights that support clear decision-making across stakeholders and initiatives.
• Drive alignment across teams by defining project milestones, delivering analytical insights, and maintaining effective communication with key stakeholders.

Requirements (Qualifications)

• Bachelor’s degree required; quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred.
• 5+ years of experience in an analyst, data science, or consulting role.
• 3+ years of experience in fraud risk analytics.
• Experience in consumer financing industry, such as credit cards, personal loans, auto loans, BNPL, or similar fields.
• Proficiency in Excel, SQL, and Python for data analysis.
• Exceptional attention to detail and strong problem-solving skills.
• Ability to develop strategic project plans and execute against them.
• Desire to work in a fast-paced, dynamic entrepreneurial environment.
• Strong written and verbal communication skills.

Compensation & Benefits

• Salary range: $128,000–$165,000 per year (depending on experience and location).
• Additional compensation: eligible to participate in a company bonus plan.
• Final offer amount will depend on factors including experience, skills, and geographic location, and will be reflected solely in the candidate’s offer letter.

Benefits include:

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs

Location

Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of the office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.

Application Deadline

Applications will be accepted until position is filled.