Overview
This role supports a digital marketing and technology services organization by providing client and team assistance, bookkeeping, and billing support. The position is fully remote and offers opportunities for career advancement within a company that shares profits with full-time employees.
Responsibilities
- Respond to phone calls and emails to assist clients and internal team members
- Perform entry-level bookkeeping tasks such as recording expenses and organizing receipts
- Resolve billing issues involving clients and team members
- Provide account access, usage reports, and data analysis to team members
- Organize new client contracts, generate invoices, and process client payments
Requirements
- Willingness to learn, grow, and collaborate effectively with the team
- Excellent verbal and written communication skills
- High level of discretion, ethics, and trustworthiness
- Availability to work 40 hours per week from 9:00 am to 6:00 pm PST
- Reliable remote workspace equipped with a fast computer, quality internet connection, camera, microphone, and speakers
Preferred Qualifications
- Intermediate skills with spreadsheets
- Experience in bookkeeping or financial record-keeping
- Familiarity with Google Sheets or Excel, QuickBooks Online, and G-Suite
- Innovative mindset with a willingness to challenge and improve existing methods
Compensation & Benefits
- Profit-sharing bonus plan distributing up to 50% of company profits to full-time employees monthly
- Competitive paid time off plan supporting work-life balance
- Subsidized gym memberships to promote employee well-being
- Comprehensive medical, dental, vision, and life insurance packages for US-based employees
- Clear career advancement opportunities with defined goals and rewards
- Fully remote work environment with over a decade of experience supporting remote teams
Location
- Fully remote position, requiring availability during Pacific Standard Time business hours (9:00 am to 6:00 pm PST)