Operations Analyst

Overview

A growing identity platform company is seeking a technical, resourceful, and strategic individual to join their Finance team. This role focuses on the intersection of finance and Go To Market (GTM), working closely with finance, sales, and post-sales leadership to build, manage, update, and explain compensation structures internally. The position involves handling sensitive data critical to shaping incentives that support the organization's growth.

This is a high-trust role reporting directly to the VP of Finance. The position offers a hybrid work option based out of San Francisco headquarters or remote work for candidates based in the United States or Canada.

Responsibilities

• Design, build, and maintain incentive pay models for Sales and Post-Sales teams.
• Track performance against compensation plans, ensuring data accuracy, timely updates, and thorough documentation.
• Manage end-to-end recurring compensation review cycles, including validating data integrity, calculating attainment, and ensuring accurate and timely payouts.
• Coordinate with external compensation consultants to maintain system configurations, synchronize data, and keep deliverables on schedule.
• Serve as the primary contact for questions regarding pay, attainment, and plan mechanics; promptly triage inquiries, troubleshoot discrepancies, and support leadership with ad-hoc analyses as plans evolve.
• Oversee project timelines and deliverables for external partners to ensure smooth execution.

Requirements

• Minimum of 3 years of experience in finance, operations, accounting, or a related analytical role.
• High proficiency in Excel or Google Sheets, capable of building complex models, handling messy data, and structuring scalable, auditable systems.
• Experience with sales compensation or incentive plan design, preferably in a SaaS or high-growth environment.
• Detail-oriented with strong accuracy and the ability to double-check work to prevent errors.
• Strong judgment and discretion when handling sensitive compensation data; able to respond calmly and professionally to inquiries.
• Interest in understanding the product and the problems it solves for customers.

Compensation & Benefits

• Base salary range: $80,000 – $140,000 (subject to factors such as experience and qualifications).
• Competitive equity packages as part of the total compensation.
• Full-time employee benefits include medical, dental, and vision coverage.
• 3% 401(k) contribution.
• Unlimited paid time off and quarterly mental health days.
• Family planning benefits.
• Professional development stipend.
• Wellness benefits.

Location

• Hybrid option based in San Francisco headquarters.
• Remote candidates considered within the United States or Canada.