Overview
A growing integrative mental health and wellness practice is seeking a part-time Behavioral Health Revenue Cycle & Patient Support Specialist. This is a 100% remote, contract-to-hire position open to candidates located anywhere in the United States.
Responsibilities
- Verify insurance eligibility and benefits for new and existing behavioral health patients
- Review, code, and process psychiatric and mental health claims accurately and efficiently
- Follow up on denied, unpaid, or outstanding claims, including appeals and rebilling
- Maintain accurate patient charts ensuring documentation compliance and clinical documentation improvement (CDI) standards
- Support patient communication related to scheduling, forms, refill requests, and general inquiries through the electronic medical record (EMR) platform
Requirements
- Experience supporting behavioral health, psychiatric, or mental health billing and revenue cycle workflows
- Strong understanding of insurance verification, coding, claims processing, and collections for commercial and government payors
- Familiarity with payors such as Cigna, Aetna, Blue Cross Blue Shield, Optum, Tricare, Medicare, and Medicaid preferred
- Experience with Practice Better or similar EMR/EHR platforms is highly preferred
Compensation & Benefits
- Hourly rate: $21–$24
- Approximately 20 hours per week with flexible scheduling
- Fully remote position
- Contract-to-hire opportunity with potential for expanded responsibilities and long-term growth
- Initial onboarding period may include additional full-time hours during training and backlog support
Location
- Remote (open to candidates anywhere in the United States)