Payment Processing Specialist

Overview

The Payment Processing Specialist will manage and track a high volume of payments for homeowner reimbursements and contractor or builder payments within a pass-through payment model. This role supports a large-scale disaster recovery housing program, ensuring all payments comply with program guidelines and funding requirements through thorough documentation review, coordination with cross-functional teams, and accurate transaction record-keeping. The position offers significant ownership and visibility on a lean team, ideal for professionals interested in government-funded or compliance-heavy environments.

Responsibilities

• Process and track high-volume payments for homeowner reimbursements and contractor or builder payments using a pass-through payment model.
• Review and validate supporting documentation to ensure accuracy and completeness before payment approval.
• Coordinate with compliance and monitoring teams, program management, internal accounting, and external stakeholders such as counties and builders.
• Support payment approval workflows to ensure alignment with program guidelines and funding requirements.
• Maintain accurate and up-to-date tracking of all transactions using the program system of record and internal tools such as Excel and spreadsheets.
• Assist with reconciliation activities and promptly investigate and resolve payment discrepancies.
• Compile and organize data for reporting, audits, and program visibility, ensuring timely and accurate information delivery.
• Respond to time-sensitive requests for payment status, documentation, and reporting from internal and external stakeholders.
• Work independently in a fast-paced, evolving environment while managing a high volume of transactions and competing priorities.
• Contribute to the development and refinement of payment processing and reconciliation processes as the program scales.

Requirements

• 2–5+ years of experience in payment processing, accounts payable, or financial operations.
• Proven ability to manage high transaction volumes with strong attention to detail and accuracy.
• Advanced proficiency in Excel and comfort working in a spreadsheet-heavy environment.
• Experience reviewing financial or supporting documentation for accuracy and completeness.
• Ability to work independently and effectively in a fast-paced, evolving environment.
• Experience with reimbursement, payment processing, payment approval workflows, and reconciliation.

Preferred Qualifications

• Experience supporting government, grant-funded, or compliance-driven programs.
• Background in construction, real estate, or project-based environments.
• Exposure to payment approval workflows in structured or regulated settings.
• Experience working with audit or documentation-heavy processes.
• Experience with high-volume reimbursement or contractor payment models.
• Interest in government-funded programs, disaster recovery initiatives, or compliance-heavy environments.

Compensation & Benefits

• Pay rate: $25.00 per hour.
• Eligibility for benefits may depend on job classification and length of employment.
• Potential benefits include medical, dental, and vision coverage; critical illness, accident, and hospital insurance; 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance for employees and dependents; short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; and paid time off including vacation and sick leave.

Work Environment & Location

• This is a fully remote contract position based out of Raleigh, NC.
• The role requires working Eastern Standard Time (EST) hours to align with program and stakeholder needs.
• The position will start part-time and is expected to ramp to full-time within 6–8 weeks.
• The anticipated duration of the contract is more than two years.

Application Deadline

• This position is anticipated to close on June 3, 2026.