Property & Casualty Billing Specialist - Remote

Overview

This role manages and executes billing processes for Property & Casualty (P&C) insurance agency accounts within a centralized billing structure. The position focuses on accurate invoicing, resolution of billing discrepancies, and compliance with company policies and regulatory requirements.

Responsibilities

• Billing Operations

  • Generate and process invoices for agency-billed P&C policies in accordance with established timelines.
  • Validate premium amounts, endorsements, and adjustments before issuing bills.
  • Ensure billing accuracy by reviewing broker invoices and carrier binders/quotes, and verifying policy screen set up (commission, payable entity, producer commission) before transacting.

• Agency Support

  • Serve as the primary point of contact for agency billing inquiries with local office service teams.
  • Work with local service teams on premium finance questions and provide clarification as necessary.
  • Assist agencies with understanding centralized billing processes and system navigation.

• Process Improvement

  • Identify opportunities to streamline billing workflows and improve efficiency.
  • Participate in system upgrades, testing, and implementation of new billing tools.

Requirements

• Skills

  • Strong attention to detail and accuracy.
  • Proficiency in billing/accounting systems and Microsoft Excel.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, centralized environment with multiple stakeholders.
  • Customer service orientation.
  • Analytical thinking.
  • Time management.
  • Team collaboration.
  • Adaptability to change.

• Education, Training & Experience

  • 2+ years in insurance billing, accounting, or related financial operations; P&C insurance experience is strongly preferred.

Preferred Qualifications

P&C insurance experience is strongly preferred.

Compensation & Benefits

• Typical base pay range (nationwide): $60,000 to $65,000 per year.
• Base pay depends on skills, education, qualifications, professional experience, and location.
• In addition to base pay, some roles are eligible for variable compensation, commission, and/or an annual bonus based on individual performance and/or the company’s performance.
• Eligible employees may receive health, wellbeing, retirement, and other financial benefits, paid time off, and overtime pay for non-exempt employees.
• Robust learning and development programs.
• Reimbursement of job-related expenses per company policy.
• Employee perks and discounts may be available.

Equal Employment Opportunity / Fair Chance (Summary)

The employer provides equal employment opportunities regardless of protected characteristics. Qualified applicants with arrest or conviction records may be considered under applicable local fair chance ordinances.

Additional Information (AI in Recruiting)

Artificial intelligence may be used to enhance the recruitment process, including filtering candidates based on qualifications and reviewing candidate pools. Human involvement remains part of the process. Candidates may opt out where laws allow.