Quality Management Senior Manager – Action Effectiveness

Overview

The Senior Manager – Action Effectiveness role focuses on continuous improvement initiatives and audit quality objectives within the firm. This position involves analyzing inspection results and other quality-related findings connected to the system of quality management, identifying themes and systemic issues, and collaborating with leadership to develop and evaluate remedial actions. The role supports initiatives across root cause analysis, strategic action teams, system of quality management, and principal quality ratings management and data requests. It offers national exposure, leadership development, and the opportunity to contribute practice-based insights to improve audit quality, firm processes, and stakeholder communication.

Responsibilities

• Analyze inspection results, internal monitoring results, and other quality-related findings to identify trends, themes, and systemic issues
• Evaluate underlying causes of deficiencies and findings to support root cause analysis activities
• Collaborate with leadership to develop, assess, and refine remedial actions addressing identified root causes
• Support implementation of continuous improvement initiatives across the assurance practice
• Communicate analysis, observations, conclusions, and recommendations to assurance leadership and key stakeholders
• Contribute to activities related to the system of quality management, including process documentation, control testing, monitoring activities, and evaluation of design and operating effectiveness
• Partner with stakeholders to understand existing audit processes, quality controls, and opportunities for enhancement
• Support preparation of materials, summaries, and responses related to regulator requests and internal quality management reporting
• Assist with processes related to principal audit quality ratings management and related data analysis
• Network with assurance professionals and leadership to gather insight, share leading practices, and support quality-focused initiatives
• Apply strong technical auditing knowledge to identify common pitfalls, interpret findings, and recommend practical solutions
• Lead discussions regarding sensitive or complex quality matters professionally
• Promote consistency with audit methodology, quality standards, and national assurance objectives
• Support special projects and cross-functional national initiatives related to audit quality and quality management
• Perform other duties as required

Supervisory Responsibilities

• Support teamwork by assisting others and delivering on commitments
• Schedule and manage workload of managers and seniors
• Supervise managers and seniors on projects
• Act as a career advisor
• Provide verbal and written performance feedback
• Teach and coach managers and seniors

Qualifications

• Bachelor’s degree in Accounting, Finance, Marketing, or Economics, required
• CPA certification, required
• Seven or more years of public accounting experience, required
• Experience with accounting firm quality management standards, preferred

Skills and Abilities

• Advanced Excel skills, required
• Proficiency in Microsoft Office Suite (Word, PowerPoint, PowerBI, Outlook), preferred
• Experience with accounting research databases, preferred
• Strong leadership and management skills
• Superior written and verbal communication skills
• Advanced knowledge of GAAP and SEC regulations
• Solid understanding of accounting and auditing standards and reporting requirements
• Strong technical auditing expertise
• Excellent teamwork and collaboration skills
• Strong critical thinking and analytical abilities
• Ability to evaluate complex findings and identify systemic issues
• Professionalism and sound judgment in difficult conversations
• Ability to work effectively with leadership and stakeholders across multiple functions
• Ability to develop practical, sustainable recommendations to improve audit quality
• Discretion in managing sensitive information
• Ability to balance rotation responsibilities with a national quality-focused role
• Ability to build relationships across the assurance practice and broader firm network
• Knowledge of system of quality management concepts and quality control principles

Compensation

• National salary range: $130,000 - $200,000
• Maryland salary range: $130,000 - $200,000
• NYC/Long Island/Westchester salary range: $130,000 - $200,000

Individual salaries are determined based on qualifications, experience, skills, and geography.

Location

Positions are available in Maryland and the NYC/Long Island/Westchester areas.