Overview
The Revenue Cycle Administrator is responsible for ensuring the efficient and accurate submission of insurance claims to various vendors, facilitating timely crediting of the organization’s receivable accounts.
Responsibilities
- Process patient insurance claims efficiently and promptly.
- Obtain missing or invalid claim data from field offices.
- Provide customer service support to office staff and patients regarding billing inquiries and routine matters.
- Investigate and resubmit denied or returned claims and partial payments.
- Escalate data processing or customer service issues to the Claims Supervisor or Assistant Director of Managed Care as needed.
- Assist with patient billing and posting.
Requirements
- Minimum of 3 years of relevant experience.
- At least 1 year of experience working in a metrics-based environment.
- Strong problem-solving, communication, organizational skills, and attention to detail.
- Ability to analyze data and identify trends.
- Proven track record of effectively resolving complex accounts receivable issues.
- Proficient computer software and data input skills with high speed and accuracy.
- Strong analytical and math skills, comfortable using calculators and performing computations.
- Excellent oral and written communication skills with the ability to manage priorities in a fast-paced environment.
Compensation & Benefits
- Career development and training opportunities.
- Comprehensive benefits package including medical and dental coverage.
- Tax-free savings plans and life insurance.
- Vision coverage and associate discounts on products.
- 401(k) plan with competitive company match.
- Paid time off and paid holidays starting from day one.
Location
This position supports multiple field offices and interacts with office staff and patients across locations.