Revenue Cycle Liason

Overview

This role involves performing detailed analytical and statistical reviews of self-pay accounts receivable (A/R) and billing systems. The Revenue Cycle Liaison serves as the primary contact for vendor management, acting as a liaison between self-pay vendors and the Manager of Patient Financial Experience (PFE). The position requires identifying, reviewing, researching, analyzing, and resolving self-pay accounts receivable issues with minimal supervision.

The role functions as an internal systems coordinator within the business office, collaborating directly with IS&T Epic Application Analysts, vendor IS&T teams, client executives, managers, and supervisors to troubleshoot and resolve problems.

External contacts include third-party and private insurance payers, as well as client executives, managers, and supervisors from contracted vendors. Internal contacts primarily involve the work group and IS&T, and may also include patient care teams, clinical directors, medical records staff, patient financial services, and revenue integrity teams.

Responsibilities

• Conduct detailed analytical and statistical reviews of self-pay A/R and billing systems
• Serve as the direct contact for vendor management and liaison between self-pay vendors and management
• Identify, research, analyze, and resolve self-pay accounts receivable problems
• Act as an internal liaison systems coordinator with the business office
• Collaborate with IS&T Epic Application Analysts, vendor IS&T, client executives, managers, and supervisors for troubleshooting and problem resolution
• Communicate with external third-party and private insurance payers
• Coordinate with internal teams including patient care, clinical directors, medical records, patient financial services, and revenue integrity

Requirements

• Two years of college or medical business school preferred
• Minimum of five (5) years relevant healthcare billing experience, including research and analysis of billing problems and/or accounts receivables
• Minimum of two (2) years computer experience or training
• Experience in developing, implementing, operating, maintaining, or using information systems in hospital and/or clinic settings

Compensation & Benefits

• Salary range: $61,172.80 - $84,489.60 USD, dependent on skill set, experience, certifications, and education
• Comprehensive benefits package including medical, dental, retirement plans, and paid time off

Work Schedule

• Full-time (1.0 FTE)
• Day shift
• Monday through Friday

Location

• Based in the Pacific Northwest region, offering a lifestyle with access to natural beauty, outdoor adventure, and strong community connections.