Overview
The Senior Business Office Representative is a multi-task role responsible for covering all main functions of the Central Business Office. This position requires demonstrated skill in accurately handling at least one unit function of the Central Business Office for a minimum of two years.
Responsibilities
- Perform Insurance Follow Up and Self-Pay Follow Up
- Post payments accurately
- Correct and adjust accounts as needed
- Respond to patient account inquiries
- Monitor billing errors and claim/line item rejections
- Provide initial training on all Central Business Office duties at an elementary level
- Manage complete functions of at least one Central Business Office unit
- Develop skills progressively with the goal of promotion to higher Business Office Representative levels after additional training and acceptable performance
Requirements
Education:
- High School Diploma or General Education Degree (GED) required
Work Experience:
- Minimum of 2 years related experience handling Central Business Office functions
Licenses and Certifications:
Location
This position is within a healthcare corporate business unit.