Revenue Operations Associate

Overview

A rapidly scaling marketplace business in the group transportation and mobility sector is seeking a Revenue Operations Associate. This role supports multi-segment Sales teams by improving efficiency, effectiveness, and management visibility into key metrics. The position reports to the Director of Revenue Operations and involves collaboration across Sales, Finance, Marketing, and Partner and Service Operations.

Responsibilities

• Collaborate with sales unit leaders and executive leadership to define, document, and manage the end-to-end revenue process, identifying bottlenecks and optimization opportunities.
• Design, implement, and document standardized processes for lead-to-opportunity, opportunity-to-close, and post-sales activities.
• Analyze and assist in setting annual and quarterly revenue targets, forecasting, and compensation plan design.
• Provide regular forecasting support, working closely with sales leadership and finance to improve forecast accuracy and pipeline visibility.
• Conduct deep-dive analysis on pipeline health, sales productivity, campaign effectiveness, and customer churn/retention.
• Serve as a second administrator for the CRM (Salesforce), including configuration, customization, data integrity, and security.
• Contribute to the revenue technology stack roadmap to maintain agility during scaling.
• Develop and maintain KPI dashboards and reporting across Sales and other revenue-related functions to provide actionable insights.

Requirements

• Bachelor's degree.
• Minimum 3 years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably in a B2B SaaS environment.
• Strong analytical skills with the ability to translate complex data into clear, actionable insights.
• Advanced skills in Excel or Google Sheets and intermediate to advanced experience with SQL.
• Experience with Tableau or Power BI is a plus.
• Expert-level proficiency as a CRM Administrator, specifically Salesforce (certification is a plus).
• Experience managing an integrated tech stack including sales engagement tools (e.g., Outreach), marketing and process automation, AI, and analytics products.
• Excellent communication and organizational skills, with the ability to translate broad needs into actionable projects and solutions.
• Proven ability to balance speed and scalability in solution design and to drive projects to completion.
• Familiarity with financial planning and analysis (FP&A) concepts related to revenue.

Preferred Qualifications

• Salesforce Administrator certification.
• Experience with sales engagement platforms and marketing automation.

Compensation & Benefits

• Salary range: $110,000 - $125,000 USD annually.
• Remote-first work model with flexibility; U.S.-based employees must reside in one of 19 approved states.
• Comprehensive health benefits including medical, dental, vision, mental health support, virtual care, gym discounts, and family-building benefits; 100% premium coverage for U.S. employees.
• Paid time off: 15 PTO days (increasing to 20 after 2 years) plus 8 paid holidays for U.S. employees.
• Company-paid life, short-term, and long-term disability insurance where available.
• Referral bonuses for successful hires.
• Retirement savings plans: 401(k) for U.S. employees; region-specific savings programs internationally.
• Technology stipend to choose preferred computer (Mac or PC) plus peripherals.

Location

• Remote within the United States.
• Candidates must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.

Equal Opportunity

The employer is committed to creating an inclusive, accessible, and respectful workplace and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable laws. Reasonable accommodations are provided during the hiring process upon request.