Overview
A SaaS organization specializing in go-to-market (GTM) alignment and revenue operations is seeking a Revenue Operations Manager. The role focuses on integrating sales, customer success, partnerships, and marketing functions to improve process consistency, forecasting accuracy, and operational efficiency. The position supports scalable growth by providing data-driven insights and infrastructure to enable strategic decision-making across the revenue engine.
Responsibilities
- Own the sales forecast cadence in collaboration with sales leadership
- Analyze pipeline coverage, velocity, and conversion health to identify risks and opportunities
- Support annual and quarterly GTM planning, including quota setting and territory design
- Partner with Finance and leadership on scenario modeling and goal tracking
- Build and maintain dashboards in HubSpot and other tools for revenue performance visibility
- Prepare board-level reports and executive summaries on key performance trends
- Maintain HubSpot as the system of record for GTM data integrity and reporting
- Collaborate with Sales, SDR, Partnerships, Marketing Ops, and Customer Success to align processes and metrics
- Ensure clean, documented handoffs across the customer journey stages
- Evaluate and improve end-to-end revenue processes from lead routing to post-sale expansion
- Drive compliance in forecasting, deal hygiene, CRM adoption, and handoff workflows
- Maintain training materials and dashboards to support Sales and Customer Success enablement
- Partner with Enablement on ramp tracking and performance benchmarks
- Serve as HubSpot CRM subject matter expert and administrator
- Evaluate and integrate GTM tools including Gong, Trumpet, PandaDoc, and data enrichment platforms
- Identify and implement AI-powered tools to enhance efficiency and forecasting accuracy
- Ensure data accuracy, process adoption, and reliable reporting
Requirements
- 3-6 years of Sales or Revenue Operations experience in a high-growth SaaS environment
- Strong analytical skills focused on actionable insights
- Deep knowledge of CRM systems (HubSpot required), Revenue Intelligence (Gong preferred), lead routing tools (Chili Piper preferred), and reporting tools (Excel/Google Sheets)
- Proven ability to collaborate cross-functionally across Sales, Marketing Ops, and Customer Success
- Experience with expansion motions, renewal tracking, and post-sale operations in Customer Success
- Fluency with AI tools and a proactive approach to applying automation and data quality improvements
- Excellent communication skills to simplify complex data for executives
- Experience managing forecasts, KPIs, and scalable GTM processes
Compensation & Benefits
- Compensation package will be determined based on the candidate’s experience, skills, and other relevant factors
- Employer contributions toward health insurance including dental and vision coverage
- Employer contributions to HSA and access to HSA/FSA programs
- 401(k) plan with company-matching contributions
- Paid parental leave
- Unlimited PTO and 12 company holidays, plus a birthday day off
- Flex Fridays every third Friday of the month
- Flexible remote work environment with a provided work-from-home setup
- Professional development program opportunities
- Two paid volunteer days annually at a charity of choice
Location
- Flexible remote work environment
Equal Opportunity
This employer is an equal opportunity organization committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.