Senior Billing Manager

Overview

This fully remote role provides strategic leadership and overall management of the Billing Department across all office locations. The Senior Billing Manager handles complex billing issues using broad conceptual judgment and initiative, with a strong background in process review and improvement, and effective people management to move the department toward organizational goals with minimal direction.

Responsibilities

Strategic Leadership

• Develop and implement strategic plans for the Billing Department aligned with the firm’s overall objectives.
• Lead initiatives to improve billing processes, enhance efficiency, and ensure the department leverages the latest technology and best practices.
• Support and develop Managers and their teams to maintain performance and processes while increasing skills.
• Evaluate, implement, and optimize technology solutions, workflow automation, and artificial intelligence tools to improve operational efficiency, data quality, productivity, and the overall billing experience.
• Partner with Partners to understand and troubleshoot complicated billing issues and related pain points.
• Identify and address opportunities for improvement within the billing function to drive continuous improvement and operational excellence.
• Collaborate with firm leadership to enhance efficiency, improve the client experience, and improve firm revenue cycle operations.

Management and Coordination

• Audit the work of the billing function to ensure accuracy and compliance.
• Supervise and mentor Billing Managers, fostering a collaborative, high-performance team environment.
• Coordinate workflow within the billing department to ensure timely and accurate billing processes.
• Oversee the ongoing management of matters with upon-completion dates, ensuring dates are accurate, regularly reviewed, and updated to support timely billing and inventory management.
• Work with Billing Managers, attorneys, and firm leadership to proactively identify and address aged WIP, unbilled inventory, and other revenue cycle risks, driving timely conversion of WIP to billed and collected revenue.
• Collaborate with the Receivables team to manage and report on inventory for the firm.

Complex Billing Issues

• Lead projects requiring broad conceptual judgment, initiative, and the ability to address and resolve complex billing issues.
• Serve as the point of escalation for complex billing inquiries and disputes, providing expert guidance and resolution.

Billing Process Administration

• Assist with administration of the billing process, including month-end closing procedures.
• Ensure the timely and accurate distribution of proformas and accompanying reports.
• Supervise the review and processing of proformas returned from attorneys into the accounting system.

Reporting and Data Management

• Review various reports to administer deadlines and maintain data integrity, requiring continuous follow-up.
• Assist with building and maintaining billing templates to ensure consistency and accuracy.
• Perform other duties as assigned by the CFO or Director of Revenue Cycle Operations.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; or a combination of education and equivalent work experience required.
• Minimum of 7 years of management experience in a related field, with a focus on billing and financial management.
• Demonstrated leadership experience with a proven track record of driving strategic initiatives and managing high-performing teams.
• In-depth knowledge and understanding of accounting principles in a service organization.
• Proficiency with Microsoft Office Suite required.
• Experience with Elite 3E or other billing software preferred.

Preferred Qualifications

• Experience with Elite 3E or other billing software.

Compensation & Benefits

Compensation is commensurate with skill and experience. Exact compensation varies based on skills, experience, location, and other factors permitted by law.

Expected compensation ranges by location:

• State of California: $120,000- $244,000
• State of Colorado: $110,000- $196,000
• State of Connecticut: $95,000- $241,000
• State of Illinois: $108,000- $210,000
• State of Massachusetts: $120,000- $229,000
• State of Maryland: $116,000- $176,000
• State of Maine: $81,000- $188,000
• State of Minnesota: $120,000- $198,000
• Jersey City, NJ: $130,000- $236,000
• State of New York: $111,000- $241,000
• State of Virginia: $78,000- $227,000
• State of Vermont: $78,000- $227,000
• State of Washington: $116,000- $220,000
• Washington, D.C.: $154,000- $227,000

Salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and depend on individual and firm performance.

Full-time benefits include: medical and dental coverage; life insurance; short-term and long-term disability insurance; a pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.

Location

Fully remote.

Additional Information

• Employees are expected to include a cover letter and resume when applying.
• Reasonable accommodations will be provided as necessary to allow an individual with a disability to apply for and/or perform the essential functions of the position.
• EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.