Senior Manager: Record To Report (RTR)

Overview

A Senior Manager, Record-to-Report (RTR) is needed to lead SAP ERP initiatives within finance and accounting systems. This role involves full ownership of RTR capabilities, collaborating closely with finance stakeholders, and managing external vendors to deliver system enhancements, transformation projects, and ongoing operational support. The position combines product ownership, delivery leadership, and stakeholder engagement, directly impacting enterprise financial systems and core business operations.

Responsibilities

Product Ownership & Delivery

• Own the SAP ERP RTR product portfolio, including Financial Accounting, Accounts Payable, Accounts Receivable, Treasury, and related integrations
• Lead end-to-end delivery of system enhancements, upgrades, and transformation initiatives
• Drive continuous improvement of finance systems and processes through technology and innovation
• Support project go-lives, hypercare, and stabilization activities to ensure successful delivery

Stakeholder & Business Partnership

• Act as primary liaison between IT and business stakeholders across finance, accounting, and operations
• Collaborate with business leaders to gather, define, and prioritize requirements
• Translate business needs into scalable, effective technical solutions

Vendor & Delivery Management

• Manage external vendors to ensure high-quality, timely delivery across initiatives
• Drive accountability, performance management, and alignment with project goals
• Coordinate cross-functional teams supporting integrations with payroll, expense, and banking systems

Operations & Support

• Serve as escalation point for production issues, ensuring timely resolution aligned with business needs
• Monitor system performance, incidents, and ongoing support activities
• Ensure stability, reliability, and performance of mission-critical financial systems

Leadership & Strategy

• Lead large-scale transformation programs and incremental system improvements
• Identify opportunities to optimize financial processes through system enhancements
• Provide regular updates on project status, risks, and deliverables to stakeholders
• Mentor team members and contractors, contributing to team development and growth

IT Product Strategy & Management

• Define and communicate a comprehensive IT product strategy aligned with overall business strategy
• Develop and maintain a product roadmap outlining key initiatives and enhancements
• Collaborate with cross-functional teams including engineering, operations, security, and business units
• Conduct market research to identify industry trends and emerging technologies
• Lead product development processes, defining requirements, user stories, and acceptance criteria
• Plan and execute product launches with go-to-market and pricing strategies
• Define and track key performance metrics such as system uptime, reliability, and user satisfaction
• Develop and manage IT product budget including resource allocation and financial forecasting
• Identify and mitigate risks associated with IT product development and deployment
• Communicate product vision, strategy, and progress to internal and external stakeholders

Supervisory Responsibilities

• Hire, retain, train, coach, guide, direct, and develop direct reports using organizational processes and resources
• Delegate work and provide guidance, direction, and mentoring to indirect reports

Qualifications

Education

• Bachelor's Degree or equivalent experience in Business, Management Information Systems, Computer Science, or related field
• PMI Certification desired but not required

Experience

• 8+ years of project management experience with varied complexities and scope
• Proven experience leading complex SAP ERP initiatives including system enhancements, upgrades, and transformations
• Demonstrated success managing vendors and external partners in delivery environments
• Experience working in finance systems or partnering closely with finance and accounting teams

Technical & Functional Expertise

• Deep hands-on experience with SAP ERP, particularly finance modules
• Strong understanding of Record-to-Report (RTR) processes including Financial Accounting, Accounts Payable, Accounts Receivable, and Treasury
• Experience with enterprise system integrations such as payroll, expense systems, and banking interfaces

Core Skills

• Strong stakeholder management and communication skills across technical and business audiences
• Ability to lead cross-functional teams and manage competing priorities
• Excellent problem-solving and escalation management capabilities
• Strong analytical and decision-making skills
• Agile product management experience
• Software development experience
• Understanding of web and mobile development technologies
• Ability to quickly grasp technical and business concepts
• Strong written and verbal communication skills
• Excellent organizational, time management, and project management skills
• Ability to facilitate change management with business teams

Environmental & Physical Requirements

• Primarily office-based work requiring ability to sit for extended periods (66%+ of the day)
• Ability to hear telephone conversations and enter data on a computer
• May require ability to lift up to 10 pounds

Compensation & Benefits

Details regarding compensation and benefits are not specified in this description.

Location

Location details are not specified. Travel and driving are not essential duties or functions of this job.

Additional Information

This job description outlines the general nature and level of work performed and is not exhaustive of all responsibilities, duties, and skills required. The employer reserves the right to alter job responsibilities, reassign or transfer positions, or assign additional duties as needed, subject to applicable law. Reasonable accommodations for known disabilities will be provided as required by law.

Equal employment opportunity is provided without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other protected category by law.