Overview
This role leads the end-to-end operation of the sales compensation program, owning commission calculations, commission platform administration, plan implementation, seller support, reporting, and continuous improvement across an increasingly complex, multi-product go-to-market organization.
Responsibilities
- Own accurate and timely commission calculations across the global sales organization.
- Own commission platform administration, including configuration, data integrity, documentation, and scalability (CaptivateIQ).
- Own seller statements, inquiries, disputes, adjustments, and resolution service-level agreements (SLAs).
- Translate approved compensation plans into accurate, scalable system configuration and calculations across products, roles, and geographies.
- Lead commission readiness for new products, roles, and go-to-market motions.
- Develop reporting on attainment, payouts, plan performance, commission cost, and incentive effectiveness.
- Prepare and certify commission calculations and payout files for independent Accounting reconciliation and approval.
- Partner with Payroll on payment execution, RevOps on quota and territory administration, and FP&A on compensation modeling and plan economics.
- Drive continuous improvement in automation, controls, documentation, and exception governance.
Requirements (Must Haves)
- 8+ years of experience across Sales Compensation, Commissions, Sales Finance, or related functions in SaaS or high-growth technology.
- Significant hands-on ownership of an enterprise commission platform, such as CaptivateIQ, Xactly, Varicent, Performio, or Everstage.
- Demonstrated experience implementing and administering complex, multi-product sales compensation plans.
- Strong understanding of commission calculations, crediting rules, adjustments, disputes, payout controls, and compensation reporting.
- Experience building scalable processes, controls, documentation, and governance.
- Strong analytical skills and ability to translate compensation data into business insights.
- Proven ability to partner across Sales, RevOps, FP&A, Accounting, Payroll, and HR.
- Strong executive communication skills and exceptional attention to detail.
Preferred Qualifications
Compensation & Benefits
- Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
- In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
- Base salary range: $160,700—$231,000 USD
Location
Not specified.