Overview
A well-established international supplier of fashion jewelry and accessories is seeking a Senior Payroll Specialist to join their North America team. This remote position based in the US involves managing comprehensive payroll activities to ensure accuracy, compliance, and operational efficiency.
Responsibilities
- Process payroll accurately and timely for weekly and biweekly cycles, including off-cycle payments, bonuses, severance, and corrections.
- Conduct payroll reviews, audits, and reconciliations to maintain data integrity and compliance.
- Monitor end-to-end payroll operations, proactively resolve or escalate issues, and support quarter-end and year-end close activities.
- Support employment tax compliance, including registrations, jurisdiction setup, filings, reconciliations, and resolving tax notices.
- Research and address federal, multi-state, and local payroll tax compliance matters, ensuring adherence to wage and hour laws, withholding requirements, garnishments, and regulatory deadlines.
- Maintain up-to-date knowledge of U.S. and Canadian payroll regulations and ensure system configurations and internal processes comply.
- Respond to payroll inquiries promptly and professionally through the Zendesk ticketing system.
- Provide guidance and support to the Payroll Coordinator and collaborate with internal teams and third-party vendors to ensure effective payroll service delivery.
- Identify opportunities to improve payroll processes, controls, and efficiency; support implementation and assess effectiveness.
Immediate Critical Outcomes
- Within 30 Days: Develop strong working knowledge of payroll systems and processes including SAP HCM, Salesforce, Zendesk, and ADP Smart Compliance.
- Within 60 Days: Independently support accurate payroll processing while ensuring compliance with employment tax laws and regulations.
- Within 90 Days: Establish and maintain an effective audit cadence to ensure payroll data accuracy, integrity, and reconciliation of ADP billing statements.
Requirements
- Minimum 5 years of payroll processing experience, preferably in a multi-state environment.
- Strong attention to detail with consistently high accuracy.
- Proven research, analytical, and problem-solving skills.
- Knowledge of employment tax withholding, garnishments, and labor compliance.
- Proficiency with MS Office applications including PowerPoint, Excel, and Word.
- Bachelor’s degree or equivalent experience.
- Experience with SAP HCM and ADP payroll processing strongly preferred.
- Payroll certification (CPP, FPC) is a plus.
Competencies
- Entrepreneurial thinking with an innovative mindset.
- Strong drive for results and accountability.
- Collaborative teamwork and effective communication skills.
- Cross-cultural sensitivity and adaptability.
- Ability to manage change and seek continuous improvement.
- Willingness to develop through feedback and self-reflection.
- Integrity, discretion, and confidentiality.
- Resilience and responsible resource management.
Compensation & Benefits
Details regarding compensation and benefits will be provided during the recruitment process.
Location
This is a remote position based in the United States.