Overview
The organization is seeking a Staff Accountant and O2C Conversion Specialist to own the accuracy of the quote-to-cash cycle—from won quote through collected cash. This role focuses on ensuring invoices are issued correctly the first time and paid without unnecessary corrections or delays.
This position sits on a small, hands-on finance team and supports daily invoicing and cash receipts while contributing to the conversion of the order-to-cash process from QuickBooks Online to NetSuite. After conversion is complete, the role transitions to owning steady-state order-to-cash operations.
Responsibilities
Quote to cash alignment
- Review won quotes before invoicing to confirm alignment with the customer’s purchase order, including account number, product line, product, quantity, price, term, and billing schedule.
- Resolve mismatches between quote, purchase order, and contract with Sales, Customer Success, and the customer before invoices are issued.
- Maintain clean customer master data, including account numbers, bill-to contacts, purchase order numbers, and invoicing portal requirements.
- Track open purchase orders, purchase order expirations, and remaining purchase order balances to prevent renewal or milestone billing delays.
- Identify root causes of invoice discrepancies, correct issues, and recommend process or system improvements.
O2C conversion (QuickBooks Online to NetSuite)
- Map customers, items, product lines, and billing schedules from QuickBooks Online into NetSuite.
- Convert and validate open AR, active subscriptions, and recurring billing schedules; reconcile converted balances to the source system.
- Assist in designing and improving NetSuite O2C workflows, including sales orders, invoicing, revenue arrangements, and cash application.
- Document new O2C procedures and train internal users.
Daily invoicing and cash receipts
- Prepare and issue customer invoices, including recurring SaaS and maintenance billings, milestone billings, and credit memos.
- Submit invoices through customer portals and agency procurement systems as required.
- Apply daily cash receipts (lockbox, ACH, wire, check, card) to the correct invoices and customers.
- Investigate unapplied cash and short payments.
- Conduct collections follow-up on past-due accounts and keep AR aging current.
Close and team support
- Support the Sr. Accountant with month-end close activities, including AR reconciliation, deferred revenue roll forward, unbilled AR, and related journal entries.
- Support the Treasury Analyst with daily cash positioning, bank reconciliations, and cash forecasting input.
- Provide audit support for revenue and AR testing.
- Prepare billing, bookings, and AR reporting for management.
Requirements
Required
- Bachelor’s degree in Accounting, Finance, or a related field.
- 3 to 5 years of accounting experience with hands-on billing, AR, and cash application.
- Experience with SaaS or subscription billing, including recurring invoices, renewals, co terms, and credit memos.
- Hands-on experience with both an ERP and a CRM system.
- Working knowledge of revenue recognition (ASC 606) and deferred revenue.
- Strong Excel skills, including lookups, pivot tables, and reconciliations.
- Comfort using AI tools (e.g., Claude) to speed up reconciliations, research, and documentation.
- Exceptional attention to detail, with comfort pushing back when a quote, purchase order, or invoice does not match.
- Clear written communication with customers, Sales, and internal teams.
Preferred Qualifications
- NetSuite experience, ideally in billing, SuiteBilling, or Advanced Revenue Management.
- Hands-on involvement in an ERP implementation or data migration, especially QuickBooks Online to NetSuite with Salesforce as the CRM.
- Experience billing government or public sector customers, including PO-driven invoicing, procurement portals, and payment terms.
- Experience with CPQ or CRM tools such as Salesforce or HubSpot.
- Progress toward an MBA or CPA.
Compensation & Benefits
Location
- Remote position.
- Working hours aligned to Central time.
Reporting
- Reports to the Sr. Accountant / VP Finance and works closely with the VPs of Sales, Operations, and Transformation.