Overview
Contractor role (Remote)
The organization is seeking Stripe Specialists to support a customer project focused on completing and documenting real-world workflows within Stripe. This work involves hands-on completion of payment and financial operations workflows and contribution of high-quality interaction data to support next-generation AI systems development.
Responsibilities
- Complete assigned workflows and tasks within Stripe using practical payment or financial operations experience.
- Navigate Stripe features related to customers, payments, invoices, subscriptions, refunds, disputes, and transactions.
- Complete common payment and billing workflows based on provided instructions.
- Create, update, and manage customers, payments, invoices, subscriptions, refunds, and other relevant records.
- Record your screen while completing assigned workflows and clearly demonstrate the steps taken.
- Create realistic prompts and detailed rubrics based on completed workflows.
- Document workflow steps and clearly explain the Stripe tools, features, and actions used.
- Review completed tasks for accuracy and alignment with project guidelines.
- Work independently while following project instructions and quality standards.
Requirements
- Stripe
- Payment Processing
- Billing & Payments
- Financial Operations
- Invoicing & Subscriptions
- Payment & Transaction Management
Preferred Qualifications
- Strong hands-on experience using Stripe in a finance, payments, SaaS, e-commerce, or business operations environment.
- Experience with payments, billing, subscriptions, invoicing, refunds, disputes, or financial operations.
- Familiarity with Stripe Billing, reporting, and other Stripe features.
- Prior experience with AI data annotation, labeling, RLHF, AI response evaluation, model evaluation, or similar Human Data projects is a plus.
- Current access to Stripe and the ability to navigate the platform independently.
- Comfortable with screen recording and workflow documentation.
- Strong attention to detail and ability to clearly explain workflows and processes.
Location
Remote