Transitions Specialist

Overview

This role supports the complete transition of community management operations, serving as a single point of contact while also performing essential accounting tasks. The position is hybrid in scope—part transition project management, part transition accounting.

Work is full-time, remote, and scheduled to overlap US Mountain Time business hours.

Responsibilities

• Oversee the execution of incoming management contracts and provide timely updates to internal teams.
• Serve as the primary point of contact for prior or new management companies, monitoring and communicating outstanding items and follow-ups.
• Import trial balances, homeowner data, and A/R balances.
• Reconcile prior-management-company cash.
• Run month-end close and hand responsibilities to the Community Accounting team.
• Request, receive, organize, and track all transition-related documents.
• Assign tasks to internal teams and monitor progress to ensure timely completion.
• Track and manage task deadlines to help internal parties meet transition goals.
• Provide regular, summarized transition-status reports for Leadership Team review.
• Develop and distribute standardized transition materials (e.g., welcome letters, checklists).
• Identify and implement process improvements to increase efficiency and enhance the transition experience.
• Transfer and enroll utilities on autopay.
• Manage and track subsidy billing distributions.
• Perform additional duties as needed to support the transition process.

Requirements

• Bachelor’s degree in Accounting or Finance.
• 2+ years of experience in project management, administration, accounting, or a related field.
• Solid accounting knowledge and hands-on experience with accrual accounting.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook).
• Highly organized and detail-oriented, able to multitask and meet deadlines.
• Able to work independently with limited supervision.
• Able to establish and maintain good working relationships.
• Positive attitude with effective written and verbal communication for audiences at all levels, inside and outside the organization.
• Ability to maintain confidentiality of information.
• Analytical mindset with strong problem-solving skills.

Preferred Qualifications

• Community management / HOA industry experience (highly preferred).
• Familiarity with community association accounting software.
• Prior remote work with US or other Western clients.

Compensation & Benefits

• Up to $8/hour
• Full-time
• 100% remote work

Location

• Remote role with a schedule overlapping US Mountain Time business hours.

Interview Scheduling Notice

• Interview scheduling: initial recruiter calls run in US Mountain Standard Time (MST), within a 3:00 AM – 1:00 PM MST window.
• Time-zone equivalents: approximately 6:00 PM – 4:00 AM Philippine time (PHT), 1:00 PM – 11:00 PM Kenya (EAT), and 12:00 PM – 10:00 PM South Africa (SAST).