Overview
An established Human Capital Management (HCM) consulting firm is seeking experienced professionals to join their HCM Managed Services team as Payroll Specialists. This role focuses on the accurate processing and reconciliation of payroll for clients using UKG Pro within a managed services environment.
Responsibilities
- Process payroll accurately and timely for multi-state clients, including audits, special projects, and quarter/year-end activities
- Assist team leadership in reconciling payroll inputs and outputs to ensure compliance with client requirements
- Build and maintain strong client relationships by delivering exceptional service
- Identify and escalate client dissatisfaction issues to management
- Maintain awareness and compliance with client Service Level Agreements (SLAs) and SOC 1 controls
- Set up and execute new payroll cycles, including manual HR or pay data entry
- Perform pre-calculation audits by analyzing reports and correcting discrepancies
- Run variance reports and review payroll data accuracy
- Balance payroll by investigating variances and determining corrective actions
- Process prior period adjustments such as manual checks, stop payments, and reversals
- Assist clients with quarter/year-end processing and annual enrollment activities
Requirements
- Experience with automated multi-corporation, multi-state payroll processing
- In-depth knowledge of payroll tax, accounting principles, and wage and hour laws
- Experience working with UKG payroll systems
- Strong verbal and written client service skills
- Excellent organizational skills with attention to detail and ability to meet deadlines
- Proficient with Microsoft Office applications, especially Word and Excel
- Highly motivated, team-oriented, and able to collaborate effectively across functions
- Human Resource and Payroll experience preferred
- Certifications such as Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), and/or Senior Professional in Human Resources (SPHR) are preferred
- Associate's Degree in Business Administration, Accounting, or equivalent education and experience
Compensation & Benefits
Details on compensation and benefits are not specified in the description.
Location
This is a remote position with opportunities across the US and Canada. The employer has a long history of supporting remote work arrangements.