UKG Payroll Specialist

Overview

The organization is seeking an experienced Payroll Specialist to join its HCM Managed Services team. In this role, you will be responsible for accurate processing and reconciliation of UKG Pro clients’ payroll, providing timely and accurate financial information while supporting day-to-day payroll operations.

Responsibilities

• Perform timely and accurate payroll processing, audit, and related activities for clients, including special projects and quarter and year-end audits
• Conduct basic analysis and research related to payroll processing
• Support the Team Lead and Manager in reconciling all inputs and outputs of payroll processing to ensure requirements are met
• Provide exceptional client service to build trusted relationships with client contacts
• Identify client dissatisfaction and escalate to the Team Lead and/or Payroll Manager
• Maintain awareness of client Service Level Agreements (SLAs) and execute work to meet SLA requirements
• Maintain awareness of SOC 1 controls and support compliance at each task performed
• Set up and execute new payroll cycles, including any manual HR or Pay Data Entry
• Perform pre-calculation audits by running and analyzing reports and making necessary corrections based on findings
• Run variance reports and review the accuracy of payroll data, including individual transaction inputs
• Perform payroll balancing by running reports, investigating variances, and determining the action to take
• Process prior period adjustments, including manual checks, stop payments, and reversals
• Assist clients in preparation for quarter/year-end processing
• Support clients with annual enrollment, including testing and applicable end-dating activities

Requirements

• Experience with automated multi-corporation, multi-state payroll processing, with in-depth knowledge of payroll tax and accounting principles and wage and hour laws
• Experience working with UKG
• Strong verbal and written client service skills
• Strong organizational skills with attention to detail, including the ability to manage deadlines
• Proficiency with PC and MS Office applications, especially Word and Excel
• Highly motivated and team oriented, with the ability to collaborate effectively in cross-functional teams
• Human Resource and Payroll experience with a Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) and/or Senior Professional in Human Resources (SPHR) preferred
• Associate's Degree in Business Administration or Accounting (or equivalent in education and experience)

Compensation & Benefits

• Virtual full-time employment opportunities across the US and Canada

Location

• Remote work is available (US and Canada)
• Working remotely has been a standard practice for over 20 years