Overview
An organization specializing in veterinary teleradiology is seeking a part-time, remote Accounting & Billing Intern to join their finance team. This role is ideal for high school or college students interested in gaining experience in billing, finance, or business administration.
Responsibilities
- Apply discounts to appropriate patient cases
- Prepare and mail paper past-due statements
- Enter and post client payments accurately
- Answer incoming phone calls professionally
- Process credit card payments over the phone
- Organize and maintain the billing department email inbox
- Provide excellent customer service by phone and email
- Assist with soft collections by following up on outstanding balances
- Perform other administrative and billing support tasks as assigned
Requirements
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Comfortable speaking with clients over the phone
- Basic computer proficiency, including Microsoft Office (Excel, Outlook, and Word)
- Ability to manage multiple tasks and prioritize work independently
- Reliable internet connection and a dedicated workspace
Preferred Qualifications
- Previous customer service, administrative, or billing experience is a plus but not required
Working Conditions
- Fully remote position
- Flexible part-time schedule
- Requires ability to sit for extended periods while working at a computer
- Prolonged use of keyboard, mouse, and screen
- Must maintain a professional home office environment with minimal background noise
- Organization provides required computer equipment and monitors, plus partial reimbursement for internet service
Additional Information
- The role reports to the Billing Manager
- The organization operates 24/7, 365 days a year, including weekends and holidays
- Up to 5% travel or on-call may be required
- Employment is at-will
Location
- Remote (Southwest Pennsylvania)