Accounting & Financial Outsourcing (AFO) Accounting Operations Associate

Overview

This hourly, non-exempt role provides accurate and timely transactional accounting support for multiple clients within the organization’s outsourced accounting function. Work includes routine accounting activity, maintaining supporting documentation, preparing a limited number of basic journal entries using established instructions and templates, and escalating exceptions or unusual activity to more experienced team members.

Responsibilities

Technical

• Occasionally process routine accounts receivable transactions, including invoice preparation and customer record maintenance.
• Research routine differences and escalate unresolved items.
• Prepare and post basic, recurring journal entries using approved templates and instructions (e.g., standard reclassifications or other straightforward entries).
• Support payroll-related transaction entry and other recurring accounting processes as assigned.
• Use accounting software and client systems to complete assigned work consistently and accurately.
• Identify missing information, unusual transactions, or process exceptions and communicate them promptly to the appropriate team member.
• Record and apply cash receipts, identify the appropriate customer accounts or open receivables, and allocate new revenue to the correct general ledger accounts.
• Export and import receipt data from point-of-sale systems and donor databases in accordance with client-specific procedures.
• Follow client-specific procedures, internal controls, confidentiality requirements, and documentation standards.
• Assist team members with other routine accounting tasks or special projects as needed.

Behavioral

• Demonstrate strong attention to detail and take ownership of the accuracy and completeness of assigned work.
• Organize recurring tasks effectively and meet internal and client deadlines.
• Communicate work status, questions, missing information, and potential delays clearly and promptly.
• Work independently within established processes while knowing when to ask questions or escalate an issue.
• Demonstrate coachability by applying feedback and incorporating corrections into future work.
• Adapt to multiple clients, systems, and priorities while maintaining a service-oriented and collaborative approach.
• Protect confidential client and organizational information and exercise sound judgment when handling financial data.
• Contribute to a positive, accountable, team-oriented work environment.

Non-Charge / Professional Development

• Participate in required firm, team, technical, and professional-development training.
• Build proficiency in the accounting platforms most relevant to assigned clients.
• Participate in firm-sponsored events and activities as appropriate.
• Support internal process-improvement and documentation efforts as assigned.

Requirements

• Associate degree in accounting, finance, business, or a related field, or equivalent relevant bookkeeping, accounting, or transaction-processing experience.
• Foundational understanding of debits, credits, and basic accounting processes, gained through education or practical experience.
• Experience with accounts payable, accounts receivable, bookkeeping, bank reconciliations, or data entry is preferred but not required.
• Ability to enter and review financial data accurately, follow established procedures, and manage recurring deadlines.
• Basic proficiency with Microsoft Excel and comfort learning new software systems.
• Strong written and verbal communication skills and ability to work with confidential information.

Preferred Qualifications

• Experience with the following tools is helpful but not required; training will be provided based on client needs:
  • Sage Intacct and/or QuickBooks Online
  • BILL or similar accounts payable platforms
  • Expense-management and payment platforms
  • Microsoft Office, including Excel, Outlook, Word, and Teams

Travel

• Travel, on an extremely limited basis, may be required for client or organizational needs.

Compensation & Benefits

Benefits include:

• Health insurance – medical, vision, dental
• PTO
• Paid family leave, medical leave, and maternity/paternity leave programs
• Retirement benefits – 401(K) match and best-in-class automatic profit sharing
• Telemedicine, mental health resources, and wellness program reimbursement
• Life insurance and disability insurance

Equal Opportunity

The employer is an equal opportunity employer and welcomes applicants regardless of race, religion, color, national origin, political affiliation, pregnancy, ancestry, handicap, medical condition, disability, marital status, age, sexual orientation, or gender.