Overview
This role is focused on Accounts Receivable operations that support APAC and EMEA regions within a global healthcare technology organization. The position is based in the Philippines and operates on an Australian (AUS) timezone schedule, with alignment to EMEA business hours only as needed for critical meetings or deadlines.
Responsibilities
- Manage day-to-day Accounts Receivable operations for the APAC and EMEA regions, including invoicing, collections, cash application, dispute resolution, and customer account reconciliations.
- Ensure accurate and timely billing by verifying supporting documentation and collaborating with internal teams to resolve discrepancies promptly.
- Serve as a responsive point of contact for customer billing inquiries, providing clear, professional, and timely support to APAC and EMEA clients.
- Maintain AR sub-ledgers by tracking payments, investigating variances, and identifying unapplied cash or adjustments requiring resolution.
- Contribute to month-end close activities, including reconciliations, journal entries, and AR reporting deliverables.
- Support audit and compliance requests by organizing and maintaining proper documentation and records.
- Assist with process improvement and automation initiatives to scale AR operations as the organization continues to grow.
Requirements
- Bachelor’s degree in Accounting, Finance, or a related field.
- 4–7 years of experience in Accounts Receivable, preferably within a technology or SaaS environment.
- Strong analytical skills and keen attention to detail, with the ability to interpret data and identify process improvement opportunities.
- Excellent written and verbal communication skills, with confidence engaging both internal teams and external customers across different time zones.
- Proven ability to thrive in a dynamic, fast-paced environment while managing multiple priorities and deadlines.
- Demonstrated ability to resolve billing issues and streamline receivables processes.
- Flexibility to occasionally align working hours with EMEA business operations as needed for key meetings or critical deadlines.
- Self-starter who can work independently in a remote, fast-paced environment.
Preferred Qualifications
- CPA qualification (plus, not required).
- Experience in a technology or SaaS company.
- Familiarity with AR automation tools, billing platforms, or workflow systems.
- Prior experience supporting APAC/EMEA-based teams and customers.
Compensation & Benefits
- ₱15,000 annual learning and development budget
- ₱3,000/month health and wellness allowance
- ₱10,000 home office budget
- 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave
- Fertility support up to ₱150,000
- Four weeks of work from anywhere per year
- Comprehensive HMO coverage for you and up to two dependents
Location
Schedule
- Australian (AUS) timezone schedule
- No daily mid-shift hours; align with EMEA business hours only as needed for critical meetings or deadlines.