Overview
This role involves supporting the management and analysis of servicing advances within the mortgage servicing industry. The ideal candidate is detail-oriented, enjoys working with both internal and external clients, and thrives in a fast-paced environment with tight deadlines. Experience in mortgage or real estate is a plus.
Responsibilities
- Assist in creating and presenting servicing advance populations.
- Develop and maintain reporting on all servicing advances.
- Perform quantitative analysis of advances across multiple population levels.
- Identify opportunities to increase income, reduce expenses, and recover receivables.
- Monitor and track receipt of receivables and incentives.
- Analyze internal business processes and financial results to find improvement opportunities.
- Review financial and billing reports to provide monthly variance explanations.
- Support securitization and funding of servicing advances through debt facilities.
- Assist in governance of transaction methodology and allocation mapping between Servicing and Accounting.
- Participate in initiatives and projects aligned with team and leadership goals.
- Implement, enhance, and monitor accounting procedures and internal controls.
- Interface with all levels of corporate and operational management.
- Provide ad-hoc reporting and analysis as needed.
- Maintain strong working knowledge of SQL and use relational databases daily.
- Develop governance programs overseeing system use of milestone and restriction indicators.
- Oversee ancillary fee assessments, waivers, and collections through governance programs.
- Act as liaison to ensure policies and procedures related to servicing system indicators and fees are followed.
- Conduct advanced data analytics and reporting to identify causal links and relationships across large or multiple data sets.
- Perform other duties as assigned.
Qualifications
- High School Diploma or equivalent required.
- Bachelor’s degree required, preferably in Finance or Computer Science.
- Experience designing, developing, and maintaining data sets related to financial and servicing activity.
- Minimum 3 years of experience in Financial Services, preferably Mortgage Servicing.
- At least 3 years of experience in training, process improvement, and advisory roles.
- Minimum 3 years recent experience as an analyst, reporting developer, or related role in financial services.
- Proven ability to manage multiple personnel and projects.
- Ability to work independently with minimal direction and meet deadlines.
- Strong skills in reading, interpreting, and analyzing complex accounts and records.
- Proficiency in MS Office, especially advanced Excel skills.
- Mortgage servicing experience preferred.
- Experience with MSP servicing system preferred.
- Knowledge of general ledger accounting preferred.
- SQL and relational database experience preferred.
Compensation & Benefits
- Salary range: $64,800 - $121,500 annually, depending on qualifications and experience.
- Optional medical, dental, vision, life, and disability insurance.
- Paid holidays, vacation, and sick leave.
- Matching 401(k) and employee stock purchase plans.
- Access to mental health resources and wellness programs.
- Employee recognition programs.
- Discounts on gym memberships, pet insurance, and employee purchasing programs.
- Tuition reimbursement program supporting continued education and professional growth.
Location & Work Conditions
- Remote work option available.
- Requires a quiet, private workspace with high-speed internet (minimum 25 Mbps download and 10 Mbps upload).
- Normal office working conditions.
- Ability to work during normal business hours and occasionally early, late, or weekends as needed.
- Overtime may be required.
Equal Employment Opportunity
The employer is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by law.