Senior Manager, Revenue and Billing

Overview

This role owns end-to-end billing operations and the revenue recognition function across the quote-to-cash lifecycle. The Senior Manager will leverage AI tools and automated co-worker agents to improve reconciliation, exception detection, and reporting, with a focus on technical revenue accounting, internal control design, and team development.

The position leads a global team of 11, including two direct-report managers based in the U.S. and India, covering staff accounting, billing analysis, order management, and revenue accounting. Collaboration spans Sales, Legal, FP&A, and IT to structure compliant deals and improve billing and revenue technology.

Responsibilities

Revenue Accounting & Technical Compliance

• Manage day-to-day accounting operations and monthly close of global revenue in accordance with ASC 606, U.S. GAAP, and the organization’s revenue recognition policies
• Support efforts to reduce month-end close time by automating manual revenue processes and transitioning toward accrual-based close methodologies
• Review and document accounting conclusions for standard and non-standard customer contracts, including SSP studies, contract modifications, and principal vs. agent considerations; exercise judgment and defend positions to stakeholders and auditors when necessary
• Provide guidance on revenue recognition implications of contract negotiations and partner with Sales and Legal on deal structures that comply with revenue recognition rules

Billing Operations

• Own end-to-end billing operations, including new deal processing, subscription renewals, usage billing, and overages
• Monitor key performance metrics such as time-to-bill and backlog to surface trends, risks, and opportunities
• Use AI-powered tools to identify anomalies in billing data, flag exceptions, and accelerate month-end reconciliation

Controls & Cross-Functional Partnership

• Partner cross-functionally to resolve complex billing and customer issues as they surface, balancing technical accounting, revenue recognition, and commercial feasibility
• Partner with FP&A to review monthly revenue trends and anomalies and develop board-level materials and reporting commentary
• Design, implement, and enhance internal controls to ensure SOX compliance and clean integrated audits
• Prepare supporting documentation for quarterly and annual external revenue audits, including SSP studies, journal entries, and reconciliations
• Consult with Accounting Leadership on complex or non-standard revenue accounting matters and represent Billing/Revenue in evaluations of the billing and revenue technology stack

Team Leadership

• Directly manage two people managers (U.S. and India-based) and lead a global team of 11 across staff accounting, billing analysis, order management, and revenue accounting
• Hire, train, and retain skilled accounting and billing professionals
• Build team capability in AI-assisted workflows to improve accuracy and throughput across the quote-to-cash cycle
• Set performance goals, conduct reviews, and develop career paths for direct and indirect reports

Requirements

Required Skills

• 10+ years of progressive experience in revenue recognition and billing operations
• Extensive technical accounting knowledge of ASC 606 in a SaaS environment, including contract modifications, principal vs. agent considerations, and SSP studies
• Demonstrated experience managing people managers and building teams of at least 10, including distributed/global teams
• Experience with billing and ERP systems (BillingPlatform, Sage Intacct, or equivalent) and CRM platforms (Salesforce)
• Track record designing and implementing SOX-compliant internal controls in a quote-to-cash environment
• Track record driving AI adoption across a team or function
• Superior written and verbal communication skills, with strong analytical and interpersonal skills

Preferred Qualifications

• Bachelor’s or Master’s degree in Accounting
• Experience at a ‘Big 4’ audit firm on public company audits
• Prior involvement in ERP or billing platform evaluation/migration
• Strong attention to detail and demonstrated ability to prioritize and delegate in a fast-paced environment

Compensation & Benefits

• Expected base salary range: $165,000 - $175,000 annually
• Compensation may vary based on qualifications, skills, experience, competencies, and geographic location
• Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses (details provided during the interview process)
• Benefits may include comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and support for professional development

Location

• U.S. and India team coverage (two direct-report managers based in the U.S. and India)