Billing Analyst L2 (Project Based)

Overview

This Billing Analyst role supports the company’s accounting and revenue intake by ensuring clients are billed accurately and on time. Responsibilities include reviewing subscriptions, maintaining billing records, validating invoicing data, resolving billing discrepancies, and supporting month-end billing and collections activities.

Responsibilities

• Review and approve new and updated customer subscriptions to ensure accuracy and completeness in a timely manner
• Maintain and update subscription records within billing systems
• Validate billing data and identify discrepancies across systems to ensure billing accuracy
• Investigate and resolve billing discrepancies, escalating issues when needed
• Maintain and review validation reports related to invoicing and accounts receivable
• Support occasional customer billing inquiries and assist in issue resolution
• Assist in month-end billing processes by ensuring all billable activity has been captured, billed, and validated for accuracy
• Perform data checks and reconciliations to support completeness and accuracy of monthly billing
• Support the collections team with account reconciliations and discrepancy resolution

Requirements

• 2–4+ years of experience in billing, accounts receivable, or a related function
• Strong attention to detail and a focus on data accuracy and integrity
• Proficient in Excel, including experience with formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements)
• Comfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or similar platforms)
• Systems-savvy; able to navigate, validate, and reconcile data across multiple tools
• Able to identify discrepancies, investigate root causes, and resolve issues efficiently
• Adaptable and able to learn new systems and processes quickly

Compensation & Benefits

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with company matching
• Life insurance
• HMO on day 1
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee referral program

Work Setup & Employment Details

• Work setup: Work from home (WFH)
• Employment type: Full time
• Start date: ASAP
• Equipment: Company provided
• Schedule: TBA

Additional Information

• The duties and responsibilities listed describe the post in general terms and are not definitive; reasonable alterations may be required as necessary.
• Equal Employment Opportunity: The employer does not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.