Billing, Auditing, and Account Analyst

Overview

This role offers an opportunity for a motivated self-starter to grow within a fast-paced, high-volume environment while developing expertise in government and commercial freight billing, auditing, and transportation operations. The position involves strengthening analytical, problem-solving, and organizational skills while gaining experience interpreting regulations, resolving complex billing issues, and managing priorities independently.

Location

• Remote (Jacksonville, FL or Rockford, IL)
• Training will be conducted on-site

Schedule

• Monday to Friday
• 8:00 AM to 5:00 PM CST / 9:00 AM to 6:00 PM EST

Compensation

• Hourly pay range: $20.30 - $21.39, depending on experience

Responsibilities

• Process freight bills using a Windows-based PC, internet, and paperless billing system with accurate EDI references to ensure proper transmission according to production standards
• Read, interpret, and explain government rules; analyze, compare, and draw conclusions
• Resolve billing and collection issues and reconcile discrepancies
• Maintain complete, accurate, and organized records of billing and collections activities
• Communicate with agents, capacity providers, and customers to obtain necessary billing and collections support documents

Requirements

• High school diploma or GED
• Minimum of one year of billing experience, transportation experience, or a combination thereof
• Ability to apply for and obtain a U.S. Government Security Clearance (DOD), which includes a comprehensive background investigation covering personal, employment, financial, and extended family history

Preferred Qualifications

• Six months of internal and external administrative customer support experience

Skills and Abilities

• Proficiency with Microsoft Excel
• Ability to work independently and meet tight deadlines
• Strong problem-solving skills with minimal oversight
• Excellent organizational and time-management skills
• Effective communication skills

Benefits

• Competitive compensation
• Robust benefit plans including affordable medical coverage
• Employer 401(k) match
• Paid time off
• Tuition assistance

Equal Opportunity

The employer is an Equal Opportunity/Affirmative Action organization. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law. Reasonable accommodations are provided to applicants with disabilities during the application and hiring process.